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  1. StartUP with 3CX Supported DECT phone

    Thanks for the info. Is there an ETA on the next update? This is a brand new install and this is the only device they bought so far.

  2. StartUP with 3CX Supported DECT phone

    That should really be reflected on the supported SIP Phones page. We advised our client to purchase the supported phones which we now have to tell them isn't supported. Makes us and the solution look unprofessional/foolish and doesn't help their confidence in making a future upgrade sale from...

  3. StartUP with 3CX Supported DECT phone

    Hi, We have a client on a startup plan. After reviewing phone options with them and working off the 3CX supported list (https://www.3cx.com/sip-phones/), we purchased a Yealink W70. Where do we add/configure the DECT base station so that we can provision it? Thanks. Eric
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    • Replies: 9
    • Forum: SMB

  4. Calls straight to vmail when Android Client not running

    Ok. I solved my own problem. It seems that the 3CX documentation is missing a step in the Configuring GCM Push. In the API access screen, I actually needed to click the Create New Browser Key... button. There's wasn't one setup by default. I had used the Client ID from that same screen instead...

  5. Calls straight to vmail when Android Client not running

    We're testing the Android v12 client and are experiencing a strange problem. When the android client is running, incoming calls ring on the client and the associated Snom desk phone as expected. When the Android client is exited, incoming calls ring for a quick second on the desk phone and then...

  6. Yealink T22 as remote extension

    We had a similar problem with our Yealink a couple of years back. See my prior post: http://www.3cx.com/forums/problem-with-yealink-as-external-extension-18452.html The only thing that works is to remain on the old firmware 2.50.0.50. We just tried upgrading to 2.61.0.80 and we have the same...

  7. Rebound Functionality For Ring group

    See the request on Ideascale to add the rebound functionality to groups/queues: http://3cx.ideascale.com/a/dtd/Rebound-for-Call-Queues---Ring-Groups/99431-9854

  8. Call Queue Problem Please HELP

    See the request on Ideascale to add the rebound functionality to groups/queues: http://3cx.ideascale.com/a/dtd/Rebound-for-Call-Queues---Ring-Groups/99431-9854

  9. Rebound & Call Queues w/ V9

    See the request on Ideascale to add the rebound functionality to groups/queues: http://3cx.ideascale.com/a/dtd/Rebound-for-Call-Queues---Ring-Groups/99431-9854

  10. Inbound from PSTN no Authentication

    No. Never got it working. Ended up switch to a Patton 4960. -Eric

  11. Patton Firmware Version Supported by 3CX

    Thanks. Maybe I'm using the wrong guides. When I go to support at the top of the page and then select one of the patton guides, the pages still reference 5.3. See here: http://www.3cx.com/voip-gateways/patton-sn4960.html. It states the current supported version is 'Smartware 5.3 Build Series...

  12. Patton Firmware Version Supported by 3CX

    What's the current SmartWare version supported. The website says 5.3, but I know it was up to 5.4 in 8/2010. Has the version increased? Thanks, Eric Mandel

  13. Rebound Functionality For Ring group

    Stepan, Perfect, concise explanation of the rules. Thanks. You confirmed my hunch that rebound doesn't apply for ring groups/queues. Can we request that as a new feature in a new version? Thanks. Eric

  14. Rebound Functionality For Ring group

    Thanks. I actually had that setting enabled already. I changed the rule to not use mobile, but just forward to external number. Still no go. Just to clarify the setup: Ring Group 813 (Ring All) contains ext 198 Ext 198 set to available/logged in. Forwarding rule for available: No Answer after...

  15. Rebound Functionality For Ring group

    Hi, We're trying to have a ring all ring group forward to a group of extensions and an external number at the same time. Among the list of extensions in the group is 1 extension that is set to forward to mobile. It seems the only way to have the forward work is by checking the box for 'Ring my...

  16. Problem With Yealink as External Extension

    Oh. I understand your point. I don't think it's a pfsense issue. I think 3cx is disregarding it (as it should be) because it's receiving RTP packets from a source (public IP) it doesn't have a RTP session with. It thinks the RTP session is with the private IP. I'm attaching 2 packets captured...

  17. Problem With Yealink as External Extension

    Thanks a lot Stepan. I changed the ALLOWSOURCEASOUTBOUND to 1 and the audio is working now. I'm not sure what you mean by #1. The "local" address it was having an error with is a private/non-routable IP on a different network. Server is 10.1.10.118 and phone is on a totally different NAT...

  18. Problem With Yealink as External Extension

    Getting Close. After some further testing I narrowed one of the problems to the Yealink firmware. The T28 was running the newest 2.60 since the phone is brand new. We just located 2.50.0.50 and downgraded. The SDP is now including the correct public IP in the SDP packet. We now have one way...

  19. Problem With Yealink as External Extension

    Sorry if there was confusion. We made some RTP port changes between my first and 2nd post which is why you see different ranges of RTP ports. We were trying to rule out firewall problems and conflicts. The remote station is a Yealink T28

  20. Problem With Yealink as External Extension

    Hi Stepan, Network Setup is as follows: 3CX server IP 10.1.10.118 connected to NAT firewall with statis IP and all necessary ports forwarded including the 9000 range and sip ports. Remote extensions work from other locations. This problem extension is on a different network on the internet...
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