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  1. 3CX Webmeeting WebRTC Audio Codec

    We use 3CX Webmeeting quite a lot and I'm getting reports from users about bad audio. This has meant a number of our users are now resorting to only using the webmeeting for video, but then dialling out on a conference phone to create the audio side of the webmeeting. Audio is crystal clear as...

  2. Stop conference number auto ringing on scheduled conferences

    If a user creates a scheduled conference and invites attendees, the 3cx system auto-dials those attendees at the scheduled time. How do I turn off the auto-dial element of this?

  3. Incorrect Status creating huge problems

    We're using the Auto Presence feature, which is supposed to turn status back to Available when mouse/keyboard movement occurs. Occasionally something will happen that causes this to not function properly. I suffered this myself yesterday after a fresh reboot. 3CX client started OK but for some...

  4. Ring Phone even when "away"

    Thanks for your reply. This all seems like a workaround though, and I'm not a big fan of creating workarounds (just creates headaches further down the line). Basically my issues stem from the fact the 3CX client does not handle status well when something untoward happens. If it suffers some...

  5. Incorrect Status creating huge problems

    We are suffering issues with the 3CX client (15.0.62928.5) marking users as "away" when in fact they're not away. I think the problem stems from when the client marks as "away", but then the PC suffers a problem, or the computer is turned off, the flag for "away" is never removed. This then...

  6. Ring Phone even when "away"

    Editing an Extension - forwarding rules. When a user is away, I'd like their phone to still ring. In the "away" drop down, I choose "forward to extension" and set the extension to be their own extension. But when their phone is called I get "not found". I really need the phones to ring, even...

  7. Recommended Door Phones

    Could someone recommend a compatible door phone for 3CX?? Just a very simple Single Button Design. No relays (for opening locks remotely), no camera, no need to be vandal proof.

  8. Fanvil Timeout Problem

    I am also suffering this problem. Causing me huge headaches and making my brand new 3CX phone system look like a pile of crap. FIX ASAP.

  9. Digital Receptionist - Manual on/off

    Thank you - that works. One question - How do I control who can dial the *64 numbers? I only want a few extensions to have this ability.

  10. Digital Receptionist - Manual on/off

    Hi, Is there a way to allow a set of users the rights to manually turn on/off the "Out of office"? I don't want to use the on/off based on day of week/time, due to erratic opening times of our office. I can see in Extensions management, Rights - "Can Control IVR", but cannot find any...

  11. No Audio on external calls after IP change

    Thanks. I think I've cracked it.

  12. No Audio on external calls after IP change

    When you say uninstall/re-install - I'm assuming just rhe 3CX server? Not the whole Operating System?

  13. No Audio on external calls after IP change

    Hi All, I've recently had to change the IP on our 3CX server. I've gone through and changed the "parameters" in 3CX to reflect this. I've changed the various firewall rules to reflect this. 3CX firewall test says all OK. But I'm getting no audio on external calls. All was working fine before...

  14. Audio Conference Engaged Tone

    I'm attempting to use the 3CX audio conference facility. When I have more than one external member (dialling in from outside the system), those subsequent members are greeted with an engaged tone. The first member can dial in fine. Any number of internal extensions can dial in fine with no...

  15. Codec priority

    How do I do this? I've gone into "Extensions", highlighted a number of extensions, edited the CODECs and OK'd, but the change doesn't get saved.

  16. Codec priority

    I too am very interested in an answer to this...

  17. 3cx client doesn't display when screen size set to 150%

    By TV, I mean a 55" TV connected via HDMI. The resolution is 1080p. There are no other displays - ie, the computer is connected to this TV and nothing else. From what I can tell, Windows 10 detects it's connected to a large screen TV and so makes an assumption that you're probably sat far away...

  18. 3cx client doesn't display when screen size set to 150%

    Running Windows 10 64 bit. This PC is a meeting room and so is accessed by lots of users. When logging in, Windows detects it's outputting to a TV (as opposed to monitor) and so automatically sets the screen display size to 150%. RIGHT CLICK DESKTOP - DISPLAY SETTINGS - CUSTOMIZE YOUR DISPLAY...

  19. Auto Provision 3cx Client based on Computer

    Is there a way to auto-provision a 3cx Windows Client based on computer? ie - we have several meeting rooms that have Windows PCs in. Users log into these PCs using their own personal domain credentials. When a new user logs in, the 3cx client prompts them to double click the welcome email, but...

  20. Solved Company logo for Webmeeting Portal

    Ahhh...now I get it. Thanks - that's sorted it.
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