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  1. Trying to setup new system - Only 2nd day - IP is blacklisted

    Well, the Polycom phone I've been trying to use is working successfully. I can make calls between this phone and the mobile apps I installed on my cell and my wife's cell. I know my self-hosted 3CX is going to lose "full functionality" and downgrade to a "1SC" key. I have no idea what that...
  2. Trying to setup new system - Only 2nd day - IP is blacklisted

    I'm not sure what you mean by this. I'm using the provisioning URL provided in the IP Phone tab details. I have my SBC selected as the "Routing Device" I was successful with the phone provisioning this evening. I can make calls between this phone and between the mobile app I have configured. At...
  3. Trying to setup new system - Only 2nd day - IP is blacklisted

    Well I thought I had made huge progress. I built a new SBC and got it up and running successfully. I was finally able to log into my 3CX account. I got all of the provisioning details I thought I needed and got logged into the admin web interface of the phone and plugged all the values in. Then...
  4. Trying to setup new system - Only 2nd day - IP is blacklisted

    I decided to attempt to log into my account from another location. I was successful. I didn't attempt any provisioning operations I just looked up the information I needed such as the web GUI password of the phone I assigned. I got the provisioning URL and I also configured an SBC. I copied the...
  5. Trying to setup new system - Only 2nd day - IP is blacklisted

    I had an SBC running when I hosted my own system. The details of that SBC are programmed with that previous system's information. I cannot currently log in at the moment to get the details I would need to change because my IP is blocked. I would need to be able to log in to my account to get the...
  6. Trying to setup new system - Only 2nd day - IP is blacklisted

    I do not believe that is the version I'm running. I'm using the same version in the ad at the bottom of this forum. I believe this is the hosted version. At this point I can't do anything at all. I cannot even log into my account. My IP is blacklisted. If that is going to happen on a regular...
  7. Trying to setup new system - Only 2nd day - IP is blacklisted

    I should make a couple of updates. I have shut down the 3CX server and SBC that I had running. I also had a Windows 10 VM running that handled the provisioning of some older phones I had been using. I shut this down as well. I manually programmed the Polycom phone with my 3CX provisioning URL...
  8. Trying to setup new system - Only 2nd day - IP is blacklisted

    I have been running a self-hosted system running on a server in my basement. I have not been doing anything serious with it and I am not able to meet the requirements to upgrade to V20. I decided to sign up for the system 3CX offers for 10 users. I have this system up and running and a single...
  9. Solved Factory reset Polycom VVX 400

    Thanks. I did this first. I kept at it and finally got it. I've tried to delete this thread but I suppose that's not possible. Glen
  10. Solved Factory reset Polycom VVX 400

    I'm trying to follow the directions to factory reset a Polycom VVX 400 phone found here: https://www.3cx.com/sip-phones/factory-reset-polycom-vvx/ I'm having particular difficulty with entering the password which is not 456, but I'm using the MAC address. I'm not understanding how I am...
  11. Will an IP phone provision and function outside my LAN

    I'm running an on-premise Debian based install of 3CX. I'm not requesting troubleshooting help but I'm asking if I can provision a supported phone that will sit outside my LAN? I'm currently able to place calls between users right now but I'm only making use of the mobile app at this time. Is...
  12. Please suggest a phone

    I had been using some Polycom 7940 phones and even though they were unsupported they were working fine. Then the server I was using to self-host 3CX crashed. I've just been able to get 3CX back up and running and I've discovered I'm not able to provision my Polycom phones anymore. That's very...
  13. Need help configuring Cisco 7960

    I'm a new user and currently only using 3CX for learning and hoping to apply what I'm learning to my work. I purchased a couple of Cisco 7960 phones and have them factory reset using the procedure I found online. Now it's looking for a configuration file. I've been able to determine it wants...