Hello, I'm integrating Bitrix24 with 3cx V20 update 5. The entire Bitrix weebhook part has been done. 3cx can now find the numbers registered in the CRM. In Bitrix, I changed the CallTo format to forward it to 3cx. When I click on the number in Bitrix to call, it wants to go to a device outside...
Official marketplace app link:
https://www.bitrix24.com/apps/app/3cxplugin.integration/#description
Hello. We have successfully implemented the 3CX integration with our Bitrix24 CRM, however the following functions from the Bitrix24 marketplace app don't seem to be working:
Click to Call –...
We are setting up Bitrix24 from scratch. We have setup the 3cx integration. We are receiving data for new contacts via built in integration. We are not able to configure the outbound calling from Bitrix24 utilizing 3CX. Our Bitrix24 partner is missing in action.
FYI, our 3CX is hosted in the...
Our company offers a module of advanced integration 3CX with Bitrix24 of our own design. The main features of the module:
Transferring recordings to Bitrix24 and listening to them from the contact/lead card.
Logging of all calls on behalf of the operator who participated in the conversation...
Hello
I have a question. We have an interface with Bitrix24, normally for each incoming call a new window should open at our end where we can process the lead. Normally, a window should open for each employee who is logged into the queue ( English Ring Groups ) of 3cx. Until a short time ago...
Hello, I have like crm Bitrix joined with 3cx.
At the end of a call, it only shows me the duration with the first person who answered the call, if this person later transfers the call to another extension, the duration of the call that is shown in the CRM is only for the first segment.
Any ideas?
Ernesto,
We are having a problem where the address book is not updated in 3CX from Bitrix. Currently when a new call comes in, it displays in Bitrix, as "New 3CX Contact XXXXXXXXX", but when we save that as a contact, it does not update the 3CX address book. The next time that person calls...
The option to create contacts is activated in integration with Bitrix24.
All created contacts in Bitrix24 are assigned to the same employee - admin. Is it possible to distribute them for different employees?
* Extension number is assigned to employees in Bitrix24. That is, there is a...
Hi,
We have an integration with Bitrix24 and 3CX which works very well, However, we noticed a problem, we have 4 extensions or 4 agents. When a call comes it, Bitrix24 pops up with the contact page of the person calling, if it is an unknown caller, a new lead/contact page is created.
The...
Hello dear,
I hope all are well, I am new to this 3cx System and I'm working with SWYX IP based phone. Anyone knows that how we can configure this Swyx dect phone with 3CX system. An help will be much appreciated.
i am very thankful to you.
My server Side Integration with bitrix in 3cx is not working
https://www.3cx.com/docs/bitrix24-crm-integration/
i have followed this URL
In client Side Integration is working after entering Rest API URL in Bitrix plugin
Bitrix login Pop-Up is coming will make calls in 3CX for Admin User...
Hello I was able to get 3cx and Bitrix24 work with 3cx client i get new windows open in chrome, 2 things I have problem
1) every time there is call with new number or missed call, 3cx creates new contact but I would like it to create new lead
2) Ring central's integration does little window...