3cx + bitrix24

  1. bitrix24 and 3cx v20 update 5 integration

    Hello, I'm integrating Bitrix24 with 3cx V20 update 5. The entire Bitrix weebhook part has been done. 3cx can now find the numbers registered in the CRM. In Bitrix, I changed the CallTo format to forward it to 3cx. When I click on the number in Bitrix to call, it wants to go to a device outside...
  2. 3CX integration with Bitrix24 marketplace app

    Official marketplace app link: https://www.bitrix24.com/apps/app/3cxplugin.integration/#description Hello. We have successfully implemented the 3CX integration with our Bitrix24 CRM, however the following functions from the Bitrix24 marketplace app don't seem to be working: Click to Call –...
  3. Used to think I was smart -- then 3CX <> Bitrix24 integration

    We are setting up Bitrix24 from scratch. We have setup the 3cx integration. We are receiving data for new contacts via built in integration. We are not able to configure the outbound calling from Bitrix24 utilizing 3CX. Our Bitrix24 partner is missing in action. FYI, our 3CX is hosted in the...
  4. Деловой разговор

    Extended integration of 3СХ with Bitrix24

    Our company offers a module of advanced integration 3CX with Bitrix24 of our own design. The main features of the module: Transferring recordings to Bitrix24 and listening to them from the contact/lead card. Logging of all calls on behalf of the operator who participated in the conversation...
  5. Call not woriking in Bitrix24

    I have done the 3cx integration and all settings correctly. But I can't call. I added screenshots.
  6. Interface with Bitrix24

    Hello I have a question. We have an interface with Bitrix24, normally for each incoming call a new window should open at our end where we can process the lead. Normally, a window should open for each employee who is logged into the queue ( English Ring Groups ) of 3cx. Until a short time ago...
  7. 3CX - Bitrix Call Duration when tranfer

    Hello, I have like crm Bitrix joined with 3cx. At the end of a call, it only shows me the duration with the first person who answered the call, if this person later transfers the call to another extension, the duration of the call that is shown in the CRM is only for the first segment. Any ideas?
  8. Contact does not pop up in Bitrix, when present in Address Book.

    The Bitrix Contact does not pop up when a person calls in... where can we start resolving this? Thanks
  9. New Contacts added to Bitrix CRM does not update the 3CX address book.

    Ernesto, We are having a problem where the address book is not updated in 3CX from Bitrix. Currently when a new call comes in, it displays in Bitrix, as "New 3CX Contact XXXXXXXXX", but when we save that as a contact, it does not update the 3CX address book. The next time that person calls...
  10. Appointment of Responsible person for new contact or lead

    The option to create contacts is activated in integration with Bitrix24. All created contacts in Bitrix24 are assigned to the same employee - admin. Is it possible to distribute them for different employees? * Extension number is assigned to employees in Bitrix24. That is, there is a...
  11. Multiple and Repeated Contact Popups in Bitrix24/3CX Integration

    Hi, We have an integration with Bitrix24 and 3CX which works very well, However, we noticed a problem, we have 4 extensions or 4 agents. When a call comes it, Bitrix24 pops up with the contact page of the person calling, if it is an unknown caller, a new lead/contact page is created. The...
  12. Solved 3CX support SWYX Dect phone?

    Hello dear, I hope all are well, I am new to this 3cx System and I'm working with SWYX IP based phone. Anyone knows that how we can configure this Swyx dect phone with 3CX system. An help will be much appreciated. i am very thankful to you.
  13. 3CX Server Side Integration With Bitrix Web Hook URL

    My server Side Integration with bitrix in 3cx is not working https://www.3cx.com/docs/bitrix24-crm-integration/ i have followed this URL In client Side Integration is working after entering Rest API URL in Bitrix plugin Bitrix login Pop-Up is coming will make calls in 3CX for Admin User...
  14. 3CX and Bitrix24 Missed calls goes to contact

    Hello I was able to get 3cx and Bitrix24 work with 3cx client i get new windows open in chrome, 2 things I have problem 1) every time there is call with new number or missed call, 3cx creates new contact but I would like it to create new lead 2) Ring central's integration does little window...