3cx softphone

  1. Automatic update of extension status depending on Windows login status

    I have been trying several solutions to achieve my goal. Goal: - Windows Desktop Softphone (current version, V20, Microsoft Store) should automatically change the user status to Available when the user is logged in - Windows Desktop Softphone should change status to Away when screen is locked...
  2. Lock screen and 3cx phone interfering with each other.

    I have an odd problem. I am running V20 update 6 and have recently experienced a problem with one PC using the Windows Softphone. When the machine first starts everything is normal. The use signs in, and everything work. However, after a period of inactivity, Windows turns the screen ofd and...
  3. 3CX Windows Softphone V20, 20.0.746.0, March 2025 - BROKE SEARCH BY NAME

    Hi, all. It seems the 3CX Windows Softphone V20, 20.0.746.0, March 2025 update has broken the ability to search by name when transfering calls. We can now only search by extension number. I would be interested to know if anyone else has this issue, if not is there a setting to re-enable it...
  4. "Calls are not permitted now" - Not able to make a Call - Windows Softphone Client V20 - Version 20.0 Update 5 (Build 384 Alpha)

    Hello, after upgrade to Version 20.0 Update 5 (Build 384 Alpha) 3cx desktop app client an occur error state: "Disconnected, wait for connection...." Afer installation of the windows softphone client v20 an error occurs when trying to call an extension or external number: "Calls are not permitted...
  5. Softphone 20.0.460.0 - Not Registered

    I am doing some testing on the latest version and have the softphone installed on my windows machine. I am able to login, but it is not showing as registered. We use a mix of Chrome and Edge. Is there an easy way to fix this? Fixing on a per install basis is not an option.
  6. SOFTPHONE 3CX

    Ahí alguna manera de poder pasar todos los contactor al cliente softphone 3cx de windows?
  7. kinetix

    Would like to see RECEPTIONIST VIEW from the current Windows Client built into the WEB CLIENT.

    Would like to see RECEPTIONIST VIEW from the current Windows Client built into the WEB CLIENT. If/when the 3CX Windows Client not longer functions, this is functionality that will be missed. This is valuable for customers that have a large number of extensions. We have a few customers that need...
  8. Microphone not working when Att. transfer | Softphone

    Hello, I've been using the Softphone for quite a while now. All of a sudden I have the following problem tho: - Customer calls - I accept the call and talk to them (works fine) - I "Att. transfer" the call to one of my my colleagues (works) - Now I can hear my colleague but they can't hear me...
  9. amannick

    Solved Answer Multiple Calls One Extension

    Hello Team I have a client who works with limited bandwidth and trying to answer every call as it's a new business. Use Case - User wants to answer multiple calls on one extension. For example there is Call in queue and there 2 or more caller in queue then user wants to put first call on hold...
  10. Deploying 3CXPhoneforWindows16.msi - MSI Properties

    Is it possible to create documentation for the available MSI properties, where these are explained in more detail? Our customer would like to roll out the softphone client to all clients via a deployment solution
  11. Clear Local PBX IP in cloud PBX

    Version: 16.0.4.504 Is there any option in the PBX not to advertise Local PBX IP to the softphones? I have a Windows Server in the cloud, physical phones connect via SBC - works flawlessly. Local PBX IP shows up in the 3CX software client ( Windows, Mac, IOS, Android) and often registration...
  12. Do softphones need re-provisioning after migrating 3CX server to cloud?

    Currently running on-prem Windows server. Planned: New installation of 3CX on a Windows server in cloud > restore from backup Should I run a backup of on-prem with Licence key information/ FQDN & Conference checked or not? Public IP will be changing but FQDN is not ( i am aware of up to...
  13. Solved Problems with 3CX<-->Flowroute

    I'm migrating from a previous SIP provider that is going out of business. My previous provider only required me to have a Linksys Phone Adapter box and an analog phone attached to it. I've subscribed to Flowroute and have a DID and I have installed 3CX v 15.5.10244.4 on a INTEL NUC mini-PC in...