admin console

  1. Lost admin access

    The users in our system that had been provisioned with admin rights seem to have lost visibility of any admin dashboards. Anyone else having this issue? Is there a different way to log in to administrate the phone system?

  2. admin console is online, but I have a self managed 3cx

    How would I change my login URL ? I also don't have my 3CX PRO 8 SC listed in this dropdown.
    • digitalMD
    • Thread
    • admin console
    • Replies: 3
    • Forum: SMB

  3. Admin console 403 Forbidden when setting up self hosted PBX

    Hi, I am trying to setup a new self hosted 3CX PRO (20.0) phone system following the Installing 3CX using 3CX Debian ISO guide. I made it to step 5, uploaded the configuration file, and visited the local web-interface (http://<ip of machine>:5015), which displayed the link to set a password...

  4. Solved Management Console in Version 20

    Good Morning Colleagues I hope you are doing well . In version 18 , when login to webclient then to admin , You can find a button in the left menu named "M.Console" (as per the first snapshot). When you click on it , You will be redirected to classic Management console. In version 20 , I can't...

  5. Degradation on performance of Admin Client and Desktop app, post V20 migrate

    We are experiencing what appears to be a resource issue of sorts. Initially the Admin Console dashboard sits forever trying to update. We also note some Reports are very slow. Over time though (about 4 hours) with the Dashboard open the rest of the Admin functions also become unresponsive...

  6. v20 Admin Console disappeared

    Hello, We have a hosted 3CX and some time ago we upgraded to v20. That worked wonderfully. Today, I logged into the system and noticed that the Admin menu has disappeared. I am the only administrator in the system, so no one except 3CX should be able to remove my rights. Can anyone tell me how...
  7. jack.duke

    Bulk Edit Users on V20

    Please bring back the ability to bulk edit users on V20, mainly for editing all user's BLF keys as an admin (Rather than doing it individually for each user on their own web client. It's also useful to change other settings like Disabling voicemails, switching off missed call notification etc.

  8. "Internal server error occurred. Please contact administrator" on users tab

    Hello all. We are using 3CX SMB free 10, and it's hosted by 3CX. We have 1 desktop Yealink T54 Router Phone and 3 wireless phones via a Yealink DET Base W70B. When I click on the users tab in the Admin Console, I get the following error: "Internal server error occurred. Please contact...
    • dericslab
    • Thread
    • admin console user tab
    • Replies: 41
    • Forum: SMB

  9. It appears that the admin option has now disappeared completely.

    I'm the system owner, Earlier today, I had admin access to reconfigure a new phone. However, it's concerning that the admin option has now completely disappeared. Can anyone provide some advice? We're experiencing issues with V20, and both my team and I are quite unhappy with it.

  10. Lost management console password

    I fil in the correct username when i try to reset the password. Even the webclient password reset does not work. Please help. Dont know if worth mentioning, i am on a trial, tommorow this wil end want to buy the subscription but only when i regain access. If no access i have to build...

  11. Admin ability to download extension configuration files

    The changes and additional security measures that have been added to the 3CX welcome letter template are a smart appreciated improvement. The added security is great, but has also limited 3CX Administrators ability to access config files for individual users. Since use of the webclient link in...
    • Westy2021
    • Thread
    • admin console configuration file feature reqeust
    • Replies: 0
    • Forum: Server

  12. V20 release - Management Console

    Hello, With the upconing release of V20 will the existing Management console be completely retired? In my situation I have several tenants using a SIP provider which is no longer officially supported. In order to make changes to these tenant's SIP trunk I currently use the Management console...
    • DDITD
    • Thread
    • admin console management console sip trunk sip trunk configuration v20
    • Replies: 4
    • Forum: Phone System / PBX
  13. JohnWoodCC

    Unable to clear extension in Webclient

    When logged in as myself the System Owner, I am unable to clear extensions in the Web Client. I click on the three dots and clear is not an option. I can clear extensions of users that are in the same group as me(IT), but for any other group, I cannot clear extensions. I did a quick search on a...
    • JohnWoodCC
    • Thread
    • admin console system admin system owner web client
    • Replies: 9
    • Forum: Web Client

  14. Phone Recordings

    Hello, Anyone with access to the admin portal has full access to all user recordings. Is it possible to restrict this to a certain group? Thanks,
    • Melladay
    • Thread
    • admin console recording logs recording permissions
    • Replies: 3
    • Forum: Web Client

  15. admin password lost - self hosted system

    Good Day, we recently got control of our own phone system and while my extension login has admin rights it's not the full admin console access and i need to reset or find the current admin password to the 3cx system. I've checked the xml file but when i open it it either won't parse (chrome...

  16. Not able to login to Admin (Server Error)

    Hi, The system was working fine. But started to have login issues today (Monday morning) . We tried restoring from our snapshots (we keep daily lightsail snapshot going back 7 days) None of them was able to restore login. We tried installing a new instance, which is working. But looks like the...

  17. New password/auth requirements in 15.5 SP6

    Hi, Is there a way to edit the policy that triggers the alert under Extensions since upgrading to SP6? We are able to change Auth and deskphone passwords but our Auth ID field is all numbers (it's the full phone number of the extension which is 10 digits, but contains no letters). It's...
    • bonezAU
    • Thread
    • admin console alert auth authentication policy security
    • Replies: 4
    • Forum: Phone System / PBX
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