cdr - call data records

  1. Time in new CDR records

    We have some customers who are really keen on using the new CDR's to build their own reporting tools in PowerBI. So, to get ready for their questions, I've installed the new version 6 RC. Managed to get the new CDR's to come in to PowerBI using a connection to PostgreSQL server. Data is coming...
  2. CDR ( Call Detail Records )

    We were using asterisk base Issabel in Issabel CDR we can get the info of CallerID use on call , Prefix used by Agent and also call connected trunk details ( like if we have multiple vendors from which vendor this call connects) shows in destination channel We have multiple vendors in 3cx their...
  3. Call Accounting / CDR storage limits

    I have a customer with a specific requirement to pull call records going back 3 years. Are there any limits to how call records are stored?
  4. 3CX Reporting CDR Integration

    I am working on CDR records process. We are trying to charge calls. Our CDR settings : 3CX CDR service is service / Passive Socket and also we gaved proper ip and port. Now we behave like client to this socket and getting CDR records. Until here we have no problem. But we tested transfer...
  5. ronenba

    Solved Automated monthly report

    How do i create an automated monthly report for incoming and outgoing calls from one of the extensions?
  6. Retrieve call recording by API

    Hi, we are using CRM integration and we store the call journal. We would like to attach the call recording, for each call, in our CRM. (At the moment I don't see a way to identify what call recording belongs to the call journal we saved). Is there any API or something more advanced than reading...
  7. ronenba

    Reporting

    Trying to create a new report per extension to see outgoing calls for example only outgoing calls for extension 150, would like to see how min this extension making for outgoing calls and to calculate the cost for this extension when going to report the options are: Call log and CDR when...
  8. Best CDR Central server in order to receive the CDR ?

    Hello 3CX guys, 3CX CDR can send call data records to a CDR Central server. At my compagny, we search the best CDR Central server in order to receive call data records from 3CX server. Please, could you advise us ? I thank you in advance. Regards,
  9. virtualteco

    CDR active socket

    someone has configured the cdr in active socket, what software do you use to receive the records?
  10. Solved Download the CDR module

    I have a hosted 3CX and i want to download the call module, but when ever i use filezilla to acces it doesn't work. it gives the following messages: Status: Connect to xx.xx.x.xx:5060... Status: Connect, wait for welcome message... Error: Connection expires after 20 seconds of inactivity Error...
  11. use of CDR - Call Data Records to catch missed\abandoned call information

    Hello, is it possible to configure CDR - Call Data Records to create call report for incoming calls in to the 3CX Phone System? i would like to focus on the missed calls information. best regards yuri.