csv

  1. John Massari

    Update Import for Trunk DID Numbers to allow Name and Assigned to

    Update Import for Trunk DID Numbers to allow Name and Assigned to, so you do not have to assign each phone number again. You can run an Inbound Rules report and be able to import that csv file into Trunk DID Numbers and allow the Name and Assigned to be imported also. For customers that...
  2. nicolasGa

    Export CSV Reports Limitation

    Hi, I would like to export in CSV Call Log from 18 november 2023 to 18 november 2024 (so 1 year). But i only have a 2.4Mo file, with 20.000 lines, that doesnt reach 18th nov 2023. Is this an expected/normal behavior? Is there a way to avoid this? Thx,
  3. Read CSV file with date+time and return supportagent

    Hi, I'm pretty new into 3CX and struggling to create a CF design that reads a CSV file (created in Excel) that contains 2 columns: The fist one contains a list of (increasing) dates and times, the second one a string containing one of our support agent names. I like to create a function that...
  4. Guillaume Bourgeois

    Import / Export "Emergency Numbers" list

    Hi 3CX Strategy Team, Is it possible to consider the option Import and export in CSV format of Emergency Numbers (Emergency OutboundRules) please? (Similar solution to Inbound Rules) Refer : Emergency numbers rules duplication Depending on the countries of the callers and the CIDs to be...
  5. Alex Nicol

    Holidays upload via CSV

    I'm specifically thinking about UK Bank holidays. I've got <10 systems to add 9 Bank Holidays to for 2023. This is not an issue as its about 90 changes all in. However we have plans to grow and this could get monotonous. Would there be any traction in an update to allow holidays to be...
  6. Paid support help set up CFD to look up postcode and tx to IVR

    Hi team, I have a little project that I need some help with, happy to pay someone for a zoom master class. CFD = caller enters post code , postcode is checked against an XML or CSV and caller is transferred the IVR for their area. I have read the guides and forums and understand how this is...
  7. CFD Survey recording incomplete results

    Hi is there a way to record incomplete surveys. I have a customer who wants a feedback survey with 5 questions however if the caller hangs up after question 2 they want the other results to be recorded. We can work with CSV so happy for the output to be in this format. Also when we have...
  8. g.fiszt

    Survey results to database

    How can I save the results of a survey component to a database instead of a CSV file? Also, is there a way to configure the call to automatic transfer to the survey when the agent disconnects it? Or the agent has to manually transfer the calls to the survey? Thanks is advance
  9. Changing extension numbers

    Is it possible to do this? I read something a while back about export and importing, but then another thread about cloning feature request. We're on v14, but planning on moving to v15 soon. We need to change all phone extensions to match the rooms that they are in. I would like to do this...
  10. Export button does not respect filter setup

    Hi, I found a bug, where Export button (csv) on Call Log page is pulling data one day backwards than what you set up in filter. Example: Go to Call log page, Set up Filter used for: from 19/05/2017 to 19/05/2017, External to Any, Unanswered Then hit Export and check e-mail / reports section...
  11. the60

    Implemented CSV Reports should not have headers & footers every 30 lines

    Self explanatory in title.
  12. Can't import csv

    I've exported edited and tried to re import a csv file containing extension settings but i'm getting this error? Must specify valid information for parsing in the string.