Hello,
we have two users, that use a Yealink W60B DECT behind an SBC.
Under the Team page of the dashboard they show a grey box, without saying not registered, and won't let me monitor call quality.
But under the Admin page they are registered, when calling they work properly.
The DECT is on the...
Hello all,
We have a need to maybe deploy a multi-master (active/passive, or other kind of HA master) Yealink W90 DECT network, to ensure availability.
I can't find any 3CX docs about it, is it even supported ?
Thanks in advance !
Hello,
We use DECT cordless phones and are experiencing difficulty quickly accessing internal contacts when transferring a call.For example, with the Yealink AX83H model.
On the phone, in the 3CX Phonebook (PBook), we have the following options:
Remote Directory > Company:
This directory does...
Hello,
We are able to change codecs order on IP phone but when it comes to DECT, we don't have the choice, i'm pretty sure it was the case in V18.
I'm in Europe and PCMA is largely used here and my W90B use PCMU by default.
If we can avoid any transcoding it will be nice to have the choice...
Hello everyone,
Has anyone ever set up an infrastructure using SNOM M900 DECT base stations?
Here's the idea: there would be multiple chains of DECT base stations across different locations.
The goal is for 3CX users with SNOM handsets to move freely between sites, with their handsets...
Hi,
Just throwing this out there incase I've missed something obvious..
We have a customer site that is using a W90B Multicell Dect solution with a W90DM.
DECT Survey was carried out and devices have been installed.. though they are experiencing call drop outs. i.e - Users will be on a call...
Hi everyone,
We're testing the new Wi-Fi Phone from Yealink : AX83H
Currently, we're experiencing a behavior that we don't like and that will bother our potential future customers:
When you disable key tones directly on the phone and then re-provision it from the 3CX admin console, the phone...
At a reception desk we have 2 computers and one DECT phone, all are logged in to Ext.11
When the receptionists want to listen to the voice mails they open the web client because they find it easier. From here they 'play' the voice mail so they can listen to it via the phone.
However the manual...
Hi all,
I'm looking for advice on the following use-case:
Separate offices but within walking distance
No wireless connection between the offices, don't want to also (safety when walking on street).
Need Snom DECT M70 handsets to work in both locations.
Both offices are connected within the...
I have been waiting for over a year to get the Snom Dect M500 series supported in 3CX. The current system allows the M300 M400 and M900, but not the M500. Can I get an explanation for why that is the case and if there will ever be support for the M500?
Hi,
from one day to the next, i notice that my W73 is not working. When checking, I see on the lights of my W70B that it has not all the lights on. The network and phone lights randomly connects and disconnects. It doesn't let me connect to the website configuration.
After factory reseting the...
Hi everyone,
we are currently looking at switching from snom to yealink for DECT phones. One feature I like about snom is the signal strength measuring right on the mobile handset - is that possible at all with yealink phones? Or would I have to set the handsets down in spots around the office...
We have an issue with V20, if you need to resend the welcome email using the reset password function, it also changes the password for the dect registration if the user has a dect phone, each time I have to login to the W90B-DM and reprovision so the new password is picked up, is this normal?
Hello,
I'm totally new to 3CX and I want to test it.
I already have a few phones I would like to use for my tests : one Fortinet DECT base FON-D71-B and 2 DECT phones Fortinet FON-D71-H
Actually Fortinet devices are the same as Yealink (rebadged I think)
I tried to register the DECT base in...
Under "Add Phone" I do not have any options for a Yealink WXXX let alone a W70 or W78P.
It is still listed as supported on the 3CX Website and is identified under "Phones" as "new".
I have found several forum posts ... none seem to apply.
Can I download files / updates for 3CX to allow this ?
I want to connect a Gigaset N670 IP Pro with my 3cx (Version 18.0 Update 7 (Build 312)). Therefore, I configured the Gigaset in the FXS/DECT section of 3CX.
Now I want to use the provisioning provided by 3cx to get the config in the Gigaset device. But unfortunately I get an error. Gigaset...
Hello,
We have a 3CX setup with 4 dects. On the dects the users have changed the phone language and they have set a custom ringtone for special numbers.
However, the next day the settings are gone/reset, probably cause by the auto-provisioning of 3CX.
Please advise on how to disable this so...
Having trouble reallocating extensions to new users. After deleting / removing old users, 3CX states that the extension still belongs to the old / deleted user
Also having trouble re-adding telephones to the DECT. Have removed the old phone (DECT unit was dead). Attempted to re-allocate...
Hi guys,
We are using a Gigaset N870 DECT system for a lot of our customers. In our current configuration we do NOT have access to the device template that 3CX is using to provision these devices.
Sometimes when I make a change in de DECT manager (for example: change the displayname from...