delay

  1. Google Transcription Delay

    I am using a hosted instance of 3CX and am waiting for the updated V20 version of 3CX to address the known bug with the VM distribution to ring groups. In the mean time, I have my VM in ring groups being sent out to a group email distribution list to the appropriate individuals. Today I started...

  2. Call is muted during initial 2-3 seconds of call

    When a call connects there is a brief delay before anyone can speak. Half their initial greeting is cut off. Once this muted period has ended, there is no delay between speaking and the audio on the other line. It appears the mute lasts only the first few seconds, so my users have to pause...
  3. NicholasBarnes

    1.3s delay before "Prompt Playback"

    I'm just starting out with CFD and so far have most of it worked out. However, I have one problem I can't seem to avoid. Consider a simple call flow - play three audio files and then hang up. The problem is that a 1.3s delay is being inserted before every audio file (red 'X' in the image) which...

  4. Delay between incoming call and connection to CRM

    Hi Edossantos, we've implemented our notification system for a client of ours, and they have the problem that many times there's a delay of several seconds between an incoming call and the notification po in their CRM. We tested our notification system several times by manually calling the...
    • devtendenz
    • Thread
    • call crm delay incoming
    • Replies: 1
    • Forum: Other

  5. Very long delay in playing Prompts

    Hi, I have a simply schema. I direct call to Digital Receptionist, I hear announcement. I interrupt the announcement by selecting e.g. 1 The call is redirected to next prompt (Digital Receptionist) My issue is that, I hear very long delay between 1st and 2nd prompts (~3 secunds) Is there a way...

  6. Ringing delay and outbound call delay

    Hello, I have a 3cx installation that use a beronet gateway to receive and send calls. 3cx works very well but we have 2 problems (i think is really the same). 1) when i call from my mobile the 3cx, all ip phones rings after 7-8 seconds (the gateway receive from fxo and send the call to 3cx in...

  7. Delay when calling using 3cx clients

    Hello! Can you please help me with following issue. I installed 3cx on Xen Virtual Machine using Debian iso from 3cx site. Virtual Machine is created on remote Xen server, ordered from one of the hosting providers. When I test calls from 3cx softphones (Windows or Android), there is a...

  8. Ringtone change and PUSH delay

    Hi, We are deploying iOS clients to large amount of devices... Users are asking, if they can change ringtone... is it possible? Another think is, that if there is incoming call to phone, it will take x seconds before opening app.. If I have queue, where it has to ring 15 seconds, and it takes...

  9. Delay in audio

    Hello all Have made a new setup.PBX running in google cloud.Extensions get connected and dialing works fine.My softphone is connected to 10Mbps and other location 8Mbps line with only other single user with plently bandwidth available.Observed there is delay in conversation how this can be...
  10. theMightyMacBoy

    Forward To Cell Call Handoff

    Basically what I'm trying to figure out is if when an outside person calls an internal extension and the call rings on desk phone and cell phone, when the user answers the call on their cell if there is any way to hand that call between the outside person's carrier and the user's cell carrier...

  11. Audio delay

    Hi all. We have a client that utilises a hosted 3CX system that we host for them. Call audio quality is very good, but there is an obvious delay in the audio. You ask a question and there is a delay for them to respond, constantly talking over the top of each other etc. If feels like a 0.5 -...

  12. Solved 10 second delay recording voicemail

    We're having a strange issue where two clients in particular are having trouble leaving voicemail messages with one another. Both clients are on 3CX 14. Whenever a call goes to voicemail from the other client in particular, the user receives the prompt to record a message and everything seems...
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