desktop app

  1. 3CX Extensions Seem to be Sharing Lines - Outbound calls via Desktop App

    Two of our extensions seem to be sharing a line or similar. We are using 3CX V18, Self hosted. The problem is as follows, given the following scenario: Ext 100 initiates a call to any number (usually external number) via their 3CX Desktop App. When 200 makes a call from their 3CX Desktop...
  2. edfosho

    Desktop App: Auto-close Dialer when declined/missed call

    It'll be good for the Desktop App dialer to close automatically when a call is declined or missed.

  3. Audio Delay on Call Pickup 3CX Desktop App

    Hello, hope you're doing well. I am having an issue with one PC having a 5 second delay between when the call is initiated and when audio is sent/received. The delay is the same length every time incoming or outgoing and the issue is only occuring on one PC and only with the 3CX app, I...
  4. SS-Omar

    Solved v18.8.508 Desktop App ringer volume ignores System Master volume settings

    We have a few that have reported to IT, that the ring volume setting for the ring volume in the 3cx windows desktop app is way too loud. Most have found alternate solutions like getting a desktop handset and deleting the 3cx app. We have a 3cx app that ignores the system master volume level...
    • SS-Omar
    • Thread
    • desktop app ring tone volume ring volume
    • Replies: 1
    • Forum: Web Client

  5. Desktop App : When minimize 3cx Dialer, If Receive call not popup.

    Hello 3CX Support, I need to help about Desktop App client, My Customer user send information about can not see alert popup with 3CX Desktop App. If Exit Dialer-Windows , When Receive call can see popup normaly. Problem If minimize Dialer-Windows, when receive call can not see popup and...
    • Masaki
    • Thread
    • desktop app minimize no popup receive call
    • Replies: 3
    • Forum: Web Client

  6. Unable to deploy Windows Desktop app V18.8.508 using intune

    Hi, I have tried deploying the windows desktop msi (v18.8.508) but although Intune confirms its correct installation, app is not installed in targeted desktop (Windows 10) I have also tried installing the msi package manually in the desktop where I tried deploying the package with Intune, but...

  7. MacOS Client PKG

    Is there a straight MacOS PKG of the MacOS desktop client?

  8. Solved Sound issue with 3CX Desktop App V18

    Hi, We are trying to migrate users to V18 Windows Desktop App (Version 18.8.508) and we are facing to a BIG issue. In Incomming and outbound calls, we have the ring sound, but no sound/voice once established. Windows microphone privacy is OK. We use a Jabra Evolve 65, but the issue persist...

  9. Solved MacOs Desktop App Menu Bar Icon

    I'm really enjoying the new MacOs Desktop App, but I have one major gripe. When you open the app it also adds a 3cx Icon to the menu bar at the top of the screen which is also great, EXCEPT that the icon is accompanied by the words "3CX Desktop App". Please, please, please remove the words. The...
    • bhawson
    • Thread
    • desktop app mac os menu navigation
    • Replies: 5
    • Forum: Web Client

  10. Desktop App - Possibly to stop ringing / popup on incoming calls?

    I've installed the new desktop app on a clients workstation (Apple Mac OS 10.14.6) and as with many of our users, they prefer to use their IP Desk Phone and they want to use the desktop app just to monitor their call queues, extension status's etc. But every time they get an inbound call, the...
    • dommyG
    • Thread
    • desktop app mute ring volume silence stop ringing
    • Replies: 1
    • Forum: Web Client
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