direct sip

  1. Direct SIP Feature Not Working After Upgrade to v20

    Hi everyone, We’ve been using the Direct SIP feature under version 18, and it worked flawlessly for our needs. However, after upgrading to version 20, the feature no longer functions properly. Here’s what we’ve done so far: The Direct SIP option is enabled in v20. The SIP ID is correctly...

  2. Direct sip calling appears to work but doesn't actually ring at the target

    We have been using direct sip calling to transfer from an external credit card system back to the agent, yesterday we upgraded to v20 and direct sip calling shows in the logs 10/14/2024 2:29:11.037 PM Currently active calls - 2: [280,282] 10/14/2024 2:29:06.688 PM C:282: calling from...

  3. Stun provisioning going away in v20

    Hello. In general, we don't provision phones via Stun / Direct SIP, but there are a few stragglers where a user wants a desk phone at home; we're just talking about a literal handful out of 2000+ extensions - maybe 2-4 users. This feature works well and has been reliable for us. Can you...

  4. Direct SIP on a 3cx hosted server

    I have a 3cx hosted system where the FQDN is <mycompany>.co.3cx.us If I try to call myself using Direct SIP in the web phone app, I can see my status go from "ready" to "on a call", but the web app phone never rings. If I hang up the call, I get an email notice saying that I miised a call from...

  5. 3cx on Amazon Lightsail - SBC or Direct Sip (Stun Remote)?

    Hi, I will be setting up 3cx on Amazon Lightsail with about 8 Yealink T46U endpoints at a remote office location. Is it ok to use Direct Sip (Stun Remote) for all the Yealinks, or is it recommended for that many users to use a Session Border Controller (perhaps on Raspberry Pi 3/4) at the...

  6. Direct SIP Call getting error "[CM500002]: Unidentified incoming call. Review INVITE and adjust source identification"

    I am having an issue with Direct SIP calls. We use another phone system besides 3CX at another location and I am trying to give the ability for users on the other phone system to transfer a call to an extension on our 3CX system directly via a Direct SIP call. Under network settings > FQDN, I...
  7. pmterp

    Lowly peasant seeks liege lord worthy of posting in the ideas forum

    I implore you to copy the below request to the ideas forum (and everyone else please go there and vote for the change). Personally I feel this would be a simple change with no possible negative impact. If I'm missing something, please feel free to share. In the default Yealink provisioning...
    • pmterp
    • Thread
    • direct sip reprovisioning yealink
    • Replies: 2
    • Forum: Other
  8. Michael Menor

    Direct SIP (STUN) phone randomly loses registration

    We have one extension with the "Direct SIP (STUN - remote)" provisioning method. The phone is a Grandstream GXP-2140. From time to time the phone will go "unregistered" and the only resolution is to perform the following: In 3CX Mgmt Console, edit the Phone Provisioning settings Change the...
    • Michael Menor
    • Thread
    • direct sip grandstream grandstream 2130 rps request error stun stun remote v16 v16 sp3
    • Replies: 11
    • Forum: Phone System / PBX
  9. Techops

    Direct SIP

    Been reading about the setting "3CX Phone System can make or receive Direct SIP Calls". (Console > Settings > Network > FQDN > Settings for Direct SIP Calls) Does anyone enable this option? If so, why? Read the 3CX blog post about how to enable it but not sure what it's...
  10. AH2

    Direct SIP Calls to Digital Receptionist Extensions

    Hi, Not sure if this has changed or maybe there is a new settings I missed, but I used to be able to receive Direct SIP Calls if calling directly to the Digital Receptionist Extension ex. [email protected]. But now, when I try to call to any digital receptionist extension I get an "Address...

  11. 100s of Robo-Calls - how can i stop this?

    I get calls almost every minute all day long. These calls are not coming from the trunk, but they are direct sip calls with fake caller id's like "test" or "1234567899". The robot call is no message on my mailbox, just 14 seconds of silence. What can i do to stop those calls? How can i...

  12. Extensions registered on Multiple FXS/DECT in same LAN

    Hi Everyone We have a client who has a large warehouse/office. We have installed 3cx v15(recently upgraded to 15.5) on a offsite windows VM. They have both yealink desk phones and cordless W52P. When purchasing the phones they did not buy yealink repeaters but rather too many base stations...

  13. Voice+Video endpoints with Direct SIP

    Hello forum - I have a very specific need and want to see if this is feasible. I have lots of internal endpoints that have video capabilities. I am looking for the ability to have a third-party (outside of my network) connect using my URI to establish a voice+video call. Right now, I can...
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