extension management

  1. Disable IVR direct dialing of an extension

    Hi, I have been using 3cx for the past 3 days, and so far I love it. However, there is one setting that I cannot find anywhere. - How can I disable direct dialing of an extension from an IVR ? Example : IVR 001 - Welcome IVR (during opening hours) IVR 808 - IVR outside of office hours The...

  2. Export extension list from terminal

    Hello everyone, I would like to know if there is a way to export the 3CX Extension List from Debian terminal, or if there's another way to do that. Is from the management console the only way to do that? Thanks in advance. Regards

  3. Extension management delegation - Disable extension creation

    Hi everybody, Small question regarding the delegation of extensions management. For our customers, I would like to let them the possibility to manage the existing extensions, which is possible via the “Rights” of the extension of any user, but I cannot disable the possibility to create new...

  4. Hotel - password reset after checkout

    Hi All, Imaginge a hotel with more than 500 rooms. They not have deskphones in the rooms but only offer 3CX softphones. When a guest signs out, the receptionist clears the room extension among other things. But clearing or assigning an extension does not change the extension password. When...

  5. Webmeeting Access Issue/Concern

    Hello, Using 3cx Version 14, we have in the past been able to use Webmeeting and some users had access some users didn't. Well, recently, we went to delete a user and their extension from 3cx, but when we would try, the extension was still assigned a webmeeting account. We would then go to...

  6. DID - Unable to Configure

    Attempting to set up DID functionality. Gone through the documentation and it seems straight forward with little variation so it should work but having no success. Have a main number and several DID numbers and what to link them to specific extensions. Setup the appropriate Inbound Rules but...

  7. Solved Auto Switch

    Hi, It seems that I can configure an extension with available office hours but once that is done I cannot change it. If I select configure after I have previously set hours then the Delete button and the OK button are disabled. Is there a secret way of modifying the Office Hours setting for the...
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