headset

  1. Windows app crash when trying to change audio device

    I have recently changed the headset from a Jabra Engage 75 (DECT) connected via USB to a Jabra Evolve 65 (Bluetooth) connected via Jabra Link 370 USB dongle in the office and a Jabra Link 360 USB dongle when working remotely. Now today I wanted to use the Evolve 65 via the Link 360 but the 3CX...
    • Bembel
    • Thread
    • audio options crash headset jabra windows 10
    • Replies: 0
    • Forum: Web Client

  2. Android: Answering with Bluetooth/Headset button

    Hi, I know it is a double post (https://www.3cx.com/community/threads/android-answer-call-with-bluetooth-button.54778/), but we do also urgently need the possibility to answer/end calls via the button of a Bluetooth (or cabled) headset. On iPhones this works fine, but with our Android devices...
    • cm1601com
    • Thread
    • android bluetooth call button headset
    • Replies: 2
    • Forum: Android
  3. Iancredible

    Wireless headsets

    Hey all! I need to replace our wired usb plantronic 310's with a wireless version to work with our 3cx softphone (only using softphone). Are there any that people would recommend? I need them for a call centre.

  4. V15.5.344 - No headset call pickup

    Phone Model: OnePlus 6 Firmware Version: Android 8.1.0 (OxygenOS 5.1.9) Issue Info Whenever I receive a call on my softphone application, everything works fine except for one thing: trying to pick-up the call through a headset connected via Bluetooth. If the headset is connected to a Yealink IP...
  5. MarkXIII

    Sennheiser SD Pro 1 and D 10 USB headset cannot answer call

    Hi, I have two Sennheiser headset, both exibit the exact same issue... When I receive a call, I hear some kind of a chime, I press the answer call button on the headset, then I can ear the standard 3cx ringing sound. If I press another time it actually refuse the call. All other call related...

  6. Delay when using Jabra PRO 930 on a Mac

    Hello, when using a device like a Jabra PRO 930 together with the Mac softphone we encounter a long delay after beginning the call before i actually get heard or hear anything. There seems to be something like a "now audio is enabled" event and then it works, but it takes 2 or 3 seconds. This...

  7. Primary sound driver - Jabra headset

    I have seen a few inputs regarding audio-options in 3cx windows client. In my case I have two problems on the matter. One is when I upgrade for example from windows 1607 to 1703 all settings will go back to primary sound driver even though same headset is connected to the computer. Other is when...
    • Örn Sölvi
    • Thread
    • audio audio device audio-options client software headset jabra upadtes windows
    • Replies: 0
    • Forum: Phone System / PBX

  8. 3cx client audio options settings V15

    Hi I´m searching for a solution on a problem we have in my company. I´m running around 250 extensions, 99% softphone clients using Jabra Pro 930. Our system is not old, about 4 months old. It has been running smooth but during Microsoft system update from 1607 to 1703 all audio settings went...
    • Örn Sölvi
    • Thread
    • audio device audio on external calls audio-options headset upgrade windows
    • Replies: 0
    • Forum: Web Client

  9. Audio cutting out when on call

    Several of us at office having same issue. We can hear caller fine but our audio is cutting off and choppy to the person on other end and only is resolved if you lean in within a few inches of monitor screen. We each have different headsets and all have recently replaced or upgraded thinking it...
  10. Lewis Burgess

    Windows softphone USB headset - default audio major problem!

    Hi all, We're in the process of (possibly) migrating from SfB to 3CX v15 Pro. We have a heavy reliance on softphones. Currently staff have USB headsets (Plantronics) which they use with SfB on their PCs. As we are a school, staff are roaming and use anything between 1 and 8 PCs (Win 7) a day...
    • Lewis Burgess
    • Thread
    • audio device client headset profile roaming softphone usbaudio windows
    • Replies: 2
    • Forum: Web Client
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