hotel

  1. 3CX V20 integration with opera fidelio wake-up call not working

    Hello, We have set up an integration with opera fidelio Hotel system on 3CX V20. The integration works properly for changing extensions names to the names and titles of guests. The only missing feature is the triggering of the wake-up call from the hotel system. A Digital receptionist was...
    • Khorny
    • Thread
    • fidelio fidelio pms integration hotel hotel services
    • Replies: 2
    • Forum: Other

  2. Solved Hotel/Door Phone

    I am adding a hotel/door phone to a waiting room [Fanvil H2U]. I would like the phone to dial a specific extension when the handset is picked up. Is this a phone feature or a 3CX feature/setting and where would I create this setting?

  3. Hotel integration - multiple wake up calls for extension

    Posting here because I don't have sufficient privileges to post in the ideas section. Apologies. We are a property management systems provider for hospitality customers and one of our modules is hotel management. We are emulating the FIAS (Fidelio) interface and have implemented all of the...
  4. Brandan Hermo

    Regenerate QR witch CHECKOUT

    From hotel clients, they demand the functionality for the provisioning QR will be automatically regenerated when doing CHECKOUT from the receptionist panel. Right now, the receptionist would have to access to the administration panel to regenarte QR code after checkout from webclient. The risk...

  5. Hotel and E911

    Hi, I recently installed 3cx on AWS and have it working with a Grandstream GXW4248. The hotel is 29 rooms plus a managers apartment. I need to know if we need to be compliant with Ray Baum's Act by setting up each room with its own location and what is the best option to do so. We are with...
    • moonmotel
    • Thread
    • e911 grandstream gxw-4248 hospitality hotel kari law motel ray baum
    • Replies: 9
    • Forum: Other

  6. Hide phonebook entries for certain extensions

    Hi all, We have a case where we need to hide certain phonebook entries for specific extensions. So in the rooms of the hotel we have ip dect phones. Now all the guests can see the full phonebook (bar, reception, back-office, IT,...) But we would like it to be an option to make it so that the...

  7. Hotel "Guest" extensions, but used with IOS (and android) Apps

    So we have a Hotel as a client and their phone system is old, quite old, non-digital Mitel SX-200 old. Our typical offering of VOIP phones is getting pushback due to costs re-cabling, and we are hesitant to re-punch 100+ extensions on 66 blocks into Patton boxes to support the current...
    • Shad
    • Thread
    • android app guest hotel ios
    • Replies: 15
    • Forum: iOS

  8. Solved Hotel set-up

    Hello, We are a hotel with 80 rooms with analog phones. 3 years ago we bought a Pbx. A company installed Asterisk. We would like to switch now to 3cx. I'm trying to do this on my own, but haven't got far... The biggest problem is i can't connect our analog phones. The company installed 8...

  9. Billing Hotel Module v15.5 SP2

    Hello We have v15.5 SP2 using Hotel Module without PMS Integration. 3CX Support mentioned: General PMS information are here: https://www.3cx.com/docs/pms-integration/ CheckIn and CheckOut and status remains the same (Admin Guide: https://www.3cx.com/docs/set-room- status/) Billing will...

  10. Implemented Email notification when emergency number is dialed

    Hi, We service a lot of hotels, that is using the hotel features of the 3cx. I would like to have the possibility to send e-mail to none Phone System Admin (like the lobby user) if the emergency number is dialed. Most of the hotels don't have direct numbers linked to their rooms and all the...

  11. Solved How to Stop Outbound Caller ID Clearing on Check-out

    Outbound Caller ID get cleared each time a guest checks out in 3cx v15. In previous versions, where there was a 3cx hotel module with PMS integration, this was never an issue. Does anyone know of a way to disable the outbound caller id being cleared when a check-out occurs?

  12. Hotel - password reset after checkout

    Hi All, Imaginge a hotel with more than 500 rooms. They not have deskphones in the rooms but only offer 3CX softphones. When a guest signs out, the receptionist clears the room extension among other things. But clearing or assigning an extension does not change the extension password. When...

  13. Hotel Module GUI

    Hi guys! I'd like to ask if there is a separate gui for management console of the hotel module itself in 3cx pbx when integrating it in PMS. In our case, we had integrated it unto the clientele. We still plan on integrating this on the other branch of the client. As of now, we had determined...
  14. Gabriele Maoret

    Please Bring back the old v. 12-12,5-14 Web Holtel module with all the functions

    Please Bring back the old v. 12-12,5-14 Web Hotel module with all the functions that were available without PMS integration

  15. 3CX integration with Connected Guest (formally TigerTMS)

    Hi, Has anybody successfully integrated Connected Guest (formally TigerTMS) with 3CX. We are finalising a proof of concept with a hotel chain and require this integration. If yes, please could you share, requirements, obstacles (and solutions). Your assistance is greatly appreciated. Bradley
    • Bradley Haylock
    • Thread
    • 3cx connected guest hotel integration pms tigertms
    • Replies: 0
    • Forum: Other
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