jabra

  1. Jabra Evolve2 55 + Link 390: Headset buttons don't work on the first incoming call (PWA)

    Hi everyone, I'm experiencing a reproducible issue with the 3CX PWA and a Jabra Evolve2 55 using a Jabra Link 390 USB dongle. Environment 3CX PWA (latest version) Google Chrome (latest) Windows 11 (fully updated) Jabra Evolve2 55 Jabra Link 390 Latest Jabra firmware Jabra Direct installed...
  2. arma_admin

    Feature request Caller-ID on Headset displays

    Would someone be able to add the following request to the ideas list? It looks like I don't have the required permissions to do so. I'd like to suggest improved headset integration for both the web client and the Windows client. Several of our customers use the Yealink WH66 and the WH64/WH68...
    • arma_admin
    • Thread
    • headset jabra wh64 headsets wh68 yealink yealink wh66
    • Replies: 2
    • Forum: Web Client

  3. Jabra Evolve 65 headset background noise

    Hey Everyone, We have a client using the Jabra Evolve 65 headset, and on 3CX it seems to pickup a lot of background noise. Especially (what I suspect is) Ceiling Fan noise, and also keystroke are very loud. The odd thing is, it is only in the 3CX webclient. When the same person uses teams...

  4. Issues with Jabra Evolve2 55 and 3CX Chrome Plugin – Delayed Microphone Activation

    Hello everyone, We are currently using 3CX Version 18 Update 9 (Build 20) along with the 3CX Chrome Plugin (PWA) as our softphone. For headsets, we're using the Jabra Evolve2 55 (Bluetooth), UC version, and Jabra Direct is also installed. According to our Jabra Direct, all components are...
    • denko2k
    • Thread
    • chrome extension chrome extention jabra microphone pwa
    • Replies: 12
    • Forum: Web Client

  5. Solved Webclient App (PWA) and Jabra Headset - Teams or UC?

    Hello! We are currently testing headsets from Jabra, for example, the Evolve2 65 or the Evolve2 65 Flex. The environment includes 3CXv18 and web clients as an app (PWA) within chrome. Jabra's headsets are available in "MS Teams" and "UC" variants. Generally, Jabra recommends that in...
    • denko2k
    • Thread
    • headset jabra ms teams pwa webclient
    • Replies: 3
    • Forum: Web Client

  6. No audio in first call when using Jabra 930

    My client is using Jabra 930 wireless headsets in combination with the Desktop client (18.11.1217). When they receive the first call of the day, there is no audio. After this call, everything works fine the rest of the day. I already checked the Jabra software and this is the latest version...
    • ENVODI
    • Thread
    • desktop client jabra no audio
    • Replies: 4
    • Forum: Web Client
  7. NickKulkarni

    Testing 3CX Desktop App using incoming DID from mobile phone with 3CX App installed goes straight to voicemail

    This is a weird one and I would like to know if anyone else has had this. Some Background: The most recent release of the Desktop App had a lot of problems with Jabra Headset integration in my case with the Jabra 65 Evolve and also with the 930 Pro dropping held calls on resume. I wasn't aware...
  8. Martin_Thomas_HPA

    When comes Jabra and Plantronics (Poly) integration comes back

    Hello, i have update our test System to v18. After first testing i see that there is no more Headset integration for Jabra and Plantronics. We need it an can not update our main 3cx until that is back. Have anyone information's about that?

  9. WebMeeting issue with mute/unmute

    When we are in webmeeting, every body that dont need to talk mute themselves. But more than sometimes when they unmute to talk, no ones OR only few person can hear them. Sometimes we just have to mute/unmute again and it comes back to normal. Other time, need to refresh the page and come back...
  10. Matthew Marven

    Solved Headset drops out after period of inactivity.

    Hi All, I am using a Jabra Engage 75 headset on the latest firmware available from Jabra Direct [3.4.1] with the 3CX for Windows client [16.0.1.88]. The headset works fine when first switched on then after a period of activity disconnects from the 3CX client, the status of the client changes...

  11. Jabra Headset and Chrome Webclient

    Hi Guys We are testing the jabra engage 75 for our customer. I already installed jabra direct on my win 10 Notebook, jabra browser extension and jabra chrome host. When using the normal windows softphone i can use the jabra smart sensors (pickup and hangup), but when we use the Chrome browser...

  12. Windows app crash when trying to change audio device

    I have recently changed the headset from a Jabra Engage 75 (DECT) connected via USB to a Jabra Evolve 65 (Bluetooth) connected via Jabra Link 370 USB dongle in the office and a Jabra Link 360 USB dongle when working remotely. Now today I wanted to use the Evolve 65 via the Link 360 but the 3CX...
    • Bembel
    • Thread
    • audio options crash headset jabra windows 10
    • Replies: 0
    • Forum: Web Client

  13. "Could not start audio source"

    I (have to) use your WebClient on Debian 9.5 and experience issues since the last google-chrome update. The message from your web client is "Could not start audio source". However, it worked before. After downgrading chrome it did not start working again. My setup: OS: Debian 9.5 Browser...

  14. Speaker cuts on calls - works fine otherwise

    Hi. We use Jabra 9450s and up until about three/four weeks ago all was fine (have been for a few years); however, all of a sudden, half of my headsets cut volume when a call connects. The speaker sets work fine with all other PC volume duties, as you make a call you can hear the ring, but then...

  15. Solved 3CX - Yealink T41s - Jabra 920 Echo

    Just moved a customer to 3CX and Yealink from FreePBX and Polycom. They have Jabra 920 headsets. We got the adapters for Jabra headsets to Yealink phones. They are experiencing a prominent echo on the remote side when using the headset. I upgraded the phone's firmware and template. I upgraded...
  16. Maurice Lefevere

    Fanvil X6 with firmware 1.8.0

    Hi, I've noticed that since the update to firmware version 1.8.0 many of our customers are having headset issues. All were fine in the previous version. Fanvil send us a couple of "one of a kind" new DHSG adapters and then after replacing and testing the problems are what looks to be solved...

  17. Solved Jabra Suite for Mac with Evolve 75 and 3cx Mac OSx client

    We have a problem that the Evolve 75 on the Mac OSx 3cx client don't work properly. We can't use the pickup button on the headset under Mac OSx. Under Windows OS it works properly. In Jabra Suite for Mac we can't choose the 3cx soft phone app. In Jabra Suite for Windows we can choose the 3cx...
    • Thomas Peter
    • Thread
    • evolve 75 evolve75 jabra jabra suite for mac mac mac os mac osx osx
    • Replies: 4
    • Forum: Windows

  18. Primary sound driver - Jabra headset

    I have seen a few inputs regarding audio-options in 3cx windows client. In my case I have two problems on the matter. One is when I upgrade for example from windows 1607 to 1703 all settings will go back to primary sound driver even though same headset is connected to the computer. Other is when...
    • Örn Sölvi
    • Thread
    • audio audio device audio-options client software headset jabra upadtes windows
    • Replies: 0
    • Forum: Phone System / PBX

  19. 3CX and Jabra 410 compatibility

    I am currently experiencing an issue with my Jabra 410 Speakerphone working with my 3CX softphone. All features and functionality work...except the "off-hook" button on the Jabra. Calls are clear, can dial via softphone or keyboard and the "on-hook" button works fine...only the "off-hook" is...

  20. Default Audio Devices change after connecting to other Docking\Computer

    Hello, We are having the problem that after we connect our Laptop to a other docking station with a Jabra 65 evolve connected, that the settings of our default microphone and Speaker are resetted to the default audio device in the 3CX client v14 (3CX in the cloud is still on v14) If i...
    • ConnectworksNL
    • Thread
    • 3cx audio client default devices evolve jabra microphone speaker windows
    • Replies: 2
    • Forum: Web Client
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