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  1. Queue auto login

    Hi All, I am configuring a PBX with a call queue, the users in which have different starting times. The shifts are 8-4 and 9-5 for example, the users on the later shift are being logged in to the call queue automatically based on the department hours and so are being marked as available to take...

  2. General Network Error Login - On-Premise

    Hey everyone, I'm monitoring a client's 3cx server for updates and/or troubleshooting. However, after logging into their 3cx server/web client, I can't sign in to my admin account because of a "General Network Error". I'm not sure what means. My login is correct, I assure you. I looked around...

  3. Unable to login after upgrade to v20

    After a successful upgrade to V20, having previously checked all pre-requisites and created a system owner I am now faced with this when trying to login to the console: What I tried so far: tried to use a wrong password for a check, and it then does say the password is wrong. tried to user...

  4. Auto-logging agents out of a queue after hours

    I have a prioritized hunt queue for my reception, and I'd like to ensure that all agents are logged out of the queue at the end of the day. We've found that occasionally our late shift remains logged on, and they have a higher priority than the early shift, so calls continue to come to them the...

  5. Solved Login with Microsoft 365 SSO

    Hello, Could there be an option to make Microsoft SSO login more easy. Maybe if you give an ID or name in the app there your beeing directed to the right 3CX server. Or maybe something in the background with Microsoft Entra/Intune so the app gets autoprovisioned?
    • Vinnied
    • Thread
    • microsoft 365 microsoft sso sso
    • Replies: 6
    • Forum: Windows
  6. Gasha

    V20 App - Specificand Individual Queue Log-In/Out

    Hi! It should be an option to be able to select from which queue you would want to sign in and out of specifically, since the V20 App is primarily supposed to be used as a "Softphone" I think something like this would make a great addition to it! We have already had multiple inquiries about...
    • Gasha
    • Thread
    • agentlogout control queue queue agent
    • Replies: 0
    • Forum: Web Client

  7. Lost management console password

    I fil in the correct username when i try to reset the password. Even the webclient password reset does not work. Please help. Dont know if worth mentioning, i am on a trial, tommorow this wil end want to buy the subscription but only when i regain access. If no access i have to build...

  8. Microsoft 365 Integration stopped working all of a sudden

    Hi all, Has anyone else had issues with Microsoft 365 integration stopped working just recently? The last time I could connect to the admin page using my AD credential was last Saturday or Sunday. But today, for some reason, I no longer have that ability. When I look at the admin...

  9. PWA logged in state lost after a few weeks

    Hello, is there an official statement as to how long the PWA (in Chrome on Windows) should stay logged in? Is there a chance to store this state indefinitely? We switched to the PWA with the setting "start automatically" after the security issue end of March and a few weeks ago, many users came...

  10. Passwords not working anymore?

    We have Hosted 3CX and for some reason we cant get access to any of the webclient pages or our management console anymore. We have the original emails for the different areas but they've just stopped working entirely. Cant see any way of changing the passwords through the partner portal. Any...

  11. Login options for Desktop Client?

    Good Morning everyone! We are currently using v16 and want to do the upgrade to v18. Before doing so I did some testing and can't seem to find any option to log on to the 3CX Desktop Client other than "Provisioning from the Web Client". Am I missing anything? With v16 we use a GPO, which adds...
    • kathrin
    • Thread
    • desktop client policy v18 v18 desktop app
    • Replies: 2
    • Forum: Web Client

  12. Login access denied

    I can't log in to 3CX. I get: Login access denied. Too many incorrect login attempts. Try later or contact the Administrator. In 3CX I set in Security Settings: Allow Access from specific IP Addresses. So I can only log in from a specific IP address. I'm not an incorrect login myself to cause a...
  13. NevadaMilitTestAerobase

    Attempts at intrusion in my PBX Administrator page

    HI; I would like to know why I continue to receive emails whose object is the ban of an IP address and User Agent unknown to me, for having made too many incorrect Login attempts. Are they intrusive? In fact if I open nevada-milit-test.nv.3cx.us page (control page of my PBX) from any computer...

  14. Solved Server Error on login page

    Hi All We are running a trial at the moment and we opted to use the hosted option. But we chose hosted with 3CX. The issue i have is that all of a sudden I cannot login. The only solutions i can find is restarted the hosted VM but as this is hosted through 3CX i do not have the power to...

  15. Solved Unable to log in. Server error

    cant log in it´s hosted by 3cx so cant see logs or reiniciate or ssh help https://asadacloud.3cx.agency/#/login

  16. BUG - Extension can login into a queue, while it is not part of a queue.

    I just installed a new extension / phone. To try the buttons on the screen, I usually fill all keys with random functions. This time, I had a LOGIN / LOGOUT. When I pressed the LOGIN, I heard the voice guide saying "This extension is logged in into the queue", while this extension is actually...

  17. Solved Impossible to login to management console on new setup

    Hi I am trialling 3CX (free version) hosting on a local server on my network. Went through the initial setup procedure fine and got the screen with license key, password etc. on it and took a screenshot to save the information. I can log into the server via SSH from a terminal as root using...

  18. Login not Possible in Cloud 3CX 1Year Free

    Hi i hope you can help me. The Free Version of my 3cx does not let me in. It says: Login access denied. Too many incorrect login attempts. Try later or contact the Administrator. I have tried it with every last Login and there is no way to change the login or something. i hope someone can help...

  19. Server ERROR at Console Management login screen

    A few weeks I installed 3CX on my windows computer; I did some customizations and it was going well. A few hours ago I wanted to do some changes, and I can not log into the management console. What can I do? I need to do some test for a college homework. Thanks for the attention, Joseph
  20. Sven Witlox

    Call Queue priority

    I know this has posted before, even got a reply that it was a good idea and it would be implemented but no result yet. Or something simelar like this. I want to prioritize my agents in a single call queue as I login to the queue. So: Monday: Agent 1 -> skill 100% in the queue (direct alerting)...
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