PWA logged in state lost after a few weeks

[antrill]

Hello,
is there an official statement as to how long the PWA (in Chrome on Windows) should stay logged in? Is there a chance to store this state indefinitely? We switched to the PWA with the setting "start automatically" after the security issue end of March and a few weeks ago, many users came to their machines and got a login prompt from the app. Since the password is not synced with anything and the invitation email was sent long ago, most of them called support...
This never happened with the (unloved) Desktop App.

 

[JohnS_3CX]

Hello,

It should be 30 days, but you can use forgot password if you don't know it to receive a reset email.

Alternatively, if you choose to store the credentials in the browser, it should allow you to log back in easily since the PWA works via your browser process.