microsoft

  1. Microsoft 365 Storage Issues

    I'm getting intermittent troubles using 365 as storage. Recently, backups to SharePoint seem to be having issues. Some backups have a size, but the majority don't have a size recorded and aren't valid. I get notified when our failover 3CX tries to restore them as it says the "Provided backup is...
  2. BSBESIT

    No longer able to login

    I was getting reports of issues with the system so I went to login. We use Microsoft SSO to login to 3cx and today, no matter what computer or browser I use, it logs in and then flashes the loading page and then returns me to login. What happened here??? How do I get access now?
  3. Sign in problem - multiple extensions same email address

    Hi, I just enabled M365 today ('Sign In' only, no other features) and have an issue where we had multiple existing extensions using the same email address. One of them is my extension and I had also put my email address for a bunch of extensions we use for phones in meeting rooms. Now when I...
  4. cwit

    False positive My FQDN blocked by Microsoft Defender

    Looks like all *.3cx.com.au FQDNs have been blocked by Microsoft Defender and 365 users are unable to click through to the webclient from the welcome email. This seems to have been occurring since around 11:30 UTC+10 today. Customers using other TLDs such as *.3cx.co.uk or their own FQDNs...
  5. Publish desktop app on the Microsoft Store

    This is more a request to the developers and the people who can. As a cloud focused MSP, we are migrating more and more of our customers from on-prem systems to Azure AD and manage their devices with Intune, it would be much easier for app management if the 3CX app was published in the Microsoft...
  6. Teams direct routing call quality

    Hi, We are testing out teams direct routing with 3cx and so far I've got it working as expected, which is good news. Is there a way to improve call quality? While it's certainly usable, it's not particularly amazing and not quite as good as just using 3cx directly. Thanks!
  7. 3CX Windows App Mic not works at home

    Hello all, We have notebooks in the office, which the employees also take home. The notebook always runs the latest Windows 10 Enterprise x64 with the 3CX Windows app. Although the infrastructure in the office is identical to the infrastructure at home, the 3CX app does not work at home for any...
  8. Office 365 Calendar Sync stopped working

    3CX Version: 16.0.8.9 Trunk Provider: Voiceflex Has the Firewall Checker passed: YES We are suddenly finding that the nightly 3cx sync with office 365 works but the real time updates have stopped working. The earliest we noticed this was on 13.02.21 and have confirmed that the same thing...
  9. Linking Existing 3CX & Microsoft 365

    Hi All, We have an existing 3CX system that handles our internal and external calls as well as an existing Microsoft 365 account which would be great to link as we rely heavily on the two. However, as far as i am aware, this should only be done on new 3CX systems with no existing extensions...
  10. Support for new Microsoft Edge on Chromium base

    Hello all, is there a chance that 3CX will fully support the Microsoft Edge Browser since it's also Chromium based? The migration process for Add-Ons that work in Chrome looks pretty straightforward. Would be great because it will ship with Windows in the future and for many customers it will...
  11. Fanvil X5S dial in conference calls

    Hello, We recently deployed 3CX in our company and are using the Fanvil X5S phones. We also have skype for business audio conferencing with its own external number, which we configure a EXT that gets forward to the S4B external #. That part works fine but when users key/input the conference ID...
  12. 3CX Windows Client and the Microsoft Surface Pro

    Hi all, I've had a number of recent installations of the 3CX client, and whilst most of them are working perfectly, every installation on a Microsoft Surface Pro running windows 10 has resulted in the client having poor performance. Trying to place a call results in the app hanging for ~10...
  13. Michael Menor

    Installing 3CX on 2008 R2 with DNS Role

    Is see that it's not recommended that "3CX Phone System must not be installed on a host which is a DNS or DHCP server, has MS SharePoint or Exchange services installed." https://www.3cx.com/docs/manual/phone-system-installation-windows/ Why is this, exactly? Has anyone ran into issues with...