monitoring

  1. DidierBrunner

    Centralized Monitoring & Management for Your 3CX Instances (and more!)

    An application built for technicians, administrators… and end clients. Boost your efficiency, automate issue detection, and streamline support workflows. Simple & Secure Setup Enter the instance URL, admin login, and password The app connects every minute to collect key operational data If an...

  2. Monitor Agent States

    Hi We are new to 3CX so apologies if this has already been covered. On out old system we had the ability to monitor how long agents had spent in specific states (Lunch , Break, Returns, Emails etc etc) - on this system there doesnt seem to be any way of tracking this, or is there? and if not...
    • dommy575
    • Thread
    • agents monitoring
    • Replies: 4
    • Forum: SMB

  3. Monitoring upgrade logs

    Hello, I need to monitor 3cx upgrade process with monitoring software, and I would like to know which log file will show the error message and what are the possible error messages that we could see in case of failed upgrade? I found the following log file which gives us info about upgrade...
  4. Michael Schönburg

    3CX Monitoring for Managed Service Providers

    Hello, we are a Managed Service Provider and are currently on the lookout for a Monitoring Solution. Im interessted what Software you people use to monitor your customers' telephony? What software do you also know? Why do you use your specific software? What we would like to monitor: -...

  5. 3CX CLI / HTTP status information...

    Hi all, I've searched, I see many requests, but I don't see any responses... Is it possible to get the extension registration status from either a command line (cli) or HTTP request? I'm after the same thing for number of active calls. Many people, for years it seems, have been after SNMP...
  6. Silly English Kniggit

    Both versions to log to OS log, like Windows version used to

    I was more than a little surprised to find that the Linux version doesn't write any events to the system log - not even the limited events it logs in Windows. Please at least make this functionally equivalent to Windows. Currently we can monitor all our clients' 3CX on Windows, but not on Linux...

  7. Health Monitoring

    Is there a way to integrate our NMS tool (Nagios) with 3CX to monitor metrics like phone registration, recording space, etc. I have a client who often has all their phones de-register now and then and it would useful to be able alert on such events.
  8. KVN

    Monitoring 3cx software client

    Hi! I need to monitor in the monitoring system (TheDude) whether the clients are running 3Sx or not. Ordinary hardware solutions - phones or other devices, I control by checking the services of ping, telnet, ssh - by what is on the phone supported. Usually ping is enough. For 3cx client this...
  9. cel

    3CX Voice (VoIP) Quality Monitoring

    I would like if possibility to integrate the 3CX including the IP phone sets, Gateways into a proactive VoIP monitoring solution such as Service Pilot or IR Prognosis. https://www.servicepilot.com/en/voip-monitoring/ http://www.ir.com/prognosis/features The 3CX should deliver the following...
    • cel
    • Thread
    • alarm monitoring quality rtp voip
    • Replies: 16
    • Forum: Server
  10. cel

    3CX Integration/Monitoring via SNMP

    Within RfP it is sometimes mandatory to have the communication solution being able to sent SNMP traps to a Network Management System. Unfortunately 3CX is not bale to sent SNMP traps about its statuses. It would be good if were where an option to activate SNMP and to sent information's to these...
    • cel
    • Thread
    • monitoring snmp
    • Replies: 6
    • Forum: Server
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