offline

  1. SBC / Trunk dauer Meldungen

    Hallo zusammn, folgendes Problem besteht: Bei allen unseren Anlagen haben wir die folgende einstellung für Benachrichtigung gesetzt: Hier ist es allerdings so, dass sich die SBCs und Trunks gerne mal alle 2 Minuten melden oder öfter am Tag, obwohl Sie nur sehr kurz (meist ein paar...

  2. Extensions using Web Clients are not showing Online

    Everything was okay till I upgraded to V20. Only the extensions using the mobile app are showing online. Extensions that use the web client to connect are not showing online. These extensions use a client-side CRM so I need to use the browser. The extensions using the web client can make...

  3. Livechat offline message

    I've already tried testing with ring group or queue and when all agents are offline, the chat continues to appear online. If a visitor starts the chat all messages he types are lost. Anyone have any suggestions or is there really a bug in this?
    • noc2
    • Thread
    • 3cx livechat offline
    • Replies: 7
    • Forum: Live Chat

  4. Can't remove the red dot from Chat bubble when beeing offline

    I'm not able to remove the red dot from the Chat icon/bubble when being offline (no one is logged in to the chat queue). As I have read in another thread on this forum (https://www.3cx.com/community/threads/unavailable-red-indicator-disappears.87275/) the read dot indicates that there is an...

  5. 3cx - SNMP monitoring > or a way to show all unregistered extensions using SNMP (PRTG) monitoring

    Hi there, we have a 3CX instance hosted in AWS - EC2. Every so often all the extensions go offline. It's easily resolved by rebooting the instance (or sometimes the services). However we don't have a pro-active way of knowing when this happens. Is there a way we can monitor this and get an...

  6. Looking to record normal conversations/meetings with 3CX

    Hi all, I am looking for some way to record local (offline, non-call) meeting audio that will automatically get backed up somewhere. My first thought was a 3CX call to some auto-answer phone, but that isn't very elegant. Is there any native 3CX feature or "hack" that could allow us to record...

  7. My 3CX android becomes offline after around a day

    Hello all I have observeed the client in my android will become offline and won't be running in background after around a day.Due to which all of a sudden calls are not connected and have to manually open and the app gets connected and run in background.Android has permission set to auto start...
  8. that1guy

    Email notification for offline SBC

    Greetings, I am curious if it is possible to configure email alerting for when the SBC (or even select extensions associated with this SBC) go offline. I am using Rasp Pi 3, Debian Jessie. Example: this weekend we had an SBC go offline and did not find out about it until mid day. Is there a way...
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