outbound dialer

  1. Error Marcador Saliente

    Tengo un error que me aparece al momento de poner en producción un marcador saliente no genera la llamada se levanto el flujo sobre el demo de Outbound Dialer, por favor su ayuda 2025/07/22 19:54:53.078|0017|Erro| [_3CX.Script] _300_1.Callflow.47.[C:17.2]-MarcadorSalient - Dialer 0 - Dialer -...
  2. Outbound Dialer - File text

    Good afternoon, I am creating a dialer project in CFD and would like to know where I put the numbers that will be dialed? And where do I put the number file?
  3. Call Flow Designer External Dialer Hot Fix?

    Hello, I created an external dialer in CFD using this guide. https://www.3cx.com/docs/cfd-creating-outbound-dialer/ After installing it I learned that it no longer works for V20 by reading these locked threads...
  4. Outbound dialer with agent as origin

    I have managed to make an outbound dialer based on the outbound dialer demo the 3cx has. The only change is that I use predictive mode and optimized ForCallees so the dialer initiates a call only when there is an agent available to minimized the silence time until the agent picks up the call...
  5. Outbound dialer doesn't start

    I have add the demo outbound dialer to the call flow apps and the app has been deployed correctly (green). I made a 849 queue and assigned the 860 extension to the app. I make a call to 860 to start making calls but nothing. The service (3CX PhoneSystem 01 Call Flow Server) is running!
  6. 3cx Outbound dialer failing to send calls out. Am testing with the demo template. But i adjusted it to fix my environment

    08/22/2023 9:01:22 PM - SendMsg from "deno test"<sip:[email protected]:5060>;tag=7d127913 to <sip:[email protected]>;tag=c209525c 08/22/2023 9:01:22 PM - MakeCall request is sent to 111 08/22/2023 9:01:22 PM - CA request makeCall(dn_from=, number_to=, handler=111) 08/22/2023 9:01:22 PM - MakeCall...
  7. Outbound Dialer call list text file location

    I was following this guide https://www.3cx.com/docs/cfd-creating-outbound-dialer/ when I got stuck on uploading the call list text file unto the 3cx server. Which is hosted by 3cx is there a way for me to upload the file or is there a workaround?
  8. jhendrickson

    Recreating an Emergency Call System

    I have a Toshiba CIX system in place that I'm replacing with 3CX 16 Pro. Our current systems night message gives the option to press 5 for an emergency event (i.e. manufacturing plant shutdowns which need immediate response form our sales people to get a valve or instrument to the customer ASAP...
  9. Detect when a call is picked or rejected

    Hello all, Thanks for all the help you provided till now. We are building an outbound dialer. We have two scenarios where we want to implement the following: We are calling our clients through the outbound dialer. Let's consider we take the number of the clients from a text file for now and...
  10. Password protected Outbound dialing or PIN for International dialing

    All the standard PBX(Avaya, Alcatel, Mitel, Cisco, Huawei etc.) has to option to enable International or National or specific outbound dialing rule using a PIN or Password. Unfortunately, 3CX doesn’t have this option. Currently, 3CX has the only option enable outbound call using PIN based on...
  11. Audrey

    Outbound Dialer can't make calls repeatedly

    Hello I have successfully created an auto outbound dialer through 3CX call flow designer. I put 2 external numbers in the text file and then upload the output voice app in the queue. It will make calls to the external numbers after queue restart. However, after we answer or decline the call...