phone book

  1. Phone book entries showing up when transferring a call in Windows App

    I have a customer who has recently imported 90K phone book entries into 3CX - until now, they haven't used the feature. They're now complaining that when they transfer/attended transfer in the Windows App, typing in an internal user's name also brings back results for contacts in the phone...

  2. Role "owner" cannot add or change contacts in phonebook

    Hi there, we faced with an issue that a user that has the role "owner" cannot add or create contacts in the global phonebook. Does anyone know if this is the normal behavior? regards
  3. xcon2

    Phone Book company name shown

    hello, it would be very helpful if you can see the company name in the web client or APP if the number is stored in the phonebook.

  4. T54w

    Great phone quick question I want to do speed dial on phone should I do it on ip of phone or through 3cx. If I do it on phone will it be erased after It does auto provisionin. And one other question I want to add a phone directory to 3cx for all phones but can not see it in setting. Thank you...

  5. Solved Yealink T46U/T42U not showing internal company phonebook?

    I am just trialing 3CX on the startup option before looking to purchase. We have bought a few Yealink phones T46U and T42U. However there doesn't appear to be any phonebook showing all the internal extensions/hunt groups (such as IT Support). You don't get any way to find a person or number...
    • D_L
    • Thread
    • phone book yealink
    • Replies: 3
    • Forum: Yealink

  6. Adding contacts from apple phonebook

    I have a user who wants to add his personal contacts to the desktop app, I’ve looked in the forums and there’s isn’t a definite option for this as the post was back in 2013. Could someone shed some light on this issue, as it would be a great help.
    • adam5000
    • Thread
    • contacts phonebook desktop phone book v18 desktop app
    • Replies: 3
    • Forum: Web Client

  7. Cannot Download Remote Phonebook

    One of our clients reported that whenever they try to access or update their 3CX phonebook on their desk phones, they get an error message saying "Cannot Download Remote Phonebook!". They are using Yealink T29Gs, which I understand are no longer supported so issues are bound to crop up, however...
    • dreid
    • Thread
    • desk phone phone book
    • Replies: 3
    • Forum: Yealink

  8. Ring Groups and Queues in Company Directory

    We are running version 18.0 1880. This is a new installation for us and I have only completed the basic training so far. My question is, In Settings - Apps- Options, there is a GeneRAL options section with checkboxes for: - Allow Chat - Hide System Extensions (IVR, RingGroup, Queues and FAX)...

  9. Extension doesn't have access to the company Phonebook

    Hi All, One of our customers would like a new option for extensions: He wants that a specific extension not to have access to the Company Phonebook. For example, extension 100 (employee A) can't see the Company Phonebook because there are a lot of VIP contacts and the extension 100 does not...

  10. How to integrate shared contacts from Exchange Online Mailbox based on Microsoft 365 into central phone book

    I need help to implement a central phone for all colleagues. We´re using Microsoft 365, also Exchange Online mailboxes. Is there an opportunity to integrate shared contacts from Exchange Online Mailboxs into central phone book? Best regards - Ben
    • Benjamin Laubert
    • Thread
    • central contacts sync exchange sync integration mail box office 365 office 365 integration phone book
    • Replies: 3
    • Forum: Other

  11. Exclude CRM-added contacts from phones?

    Hi there, Is there a way to exclude the contacts from the CRM system that have been added to 3CX from the phones? Otherwise the device phonebooks would get too messy. If not, is it possible to avoid to the contact creation in 3cx completely and just match the number very time someone calls...
    • MeKoDo
    • Thread
    • crm mssql phone book
    • Replies: 6
    • Forum: Other

  12. crm contacts lead to Cisco SPA-303 freeze when accessing 3cx phonebook

    We recently enabled salesforce integration. Everything worked fine until crm contacts started populating our 3cx phone book. Then our voip phones(cisco spa-303) started to freeze every time user tired to access 3cx phone book. Removing all CRM contacts fixed the problem, but until the first crm...

  13. 3CX PhoneBook not available on Yealink T46G

    Hello, I have a problem got the PhoneBook working oh the Phone. I got the right (stored) Name when someone is calling, but I cannot access the remote Phone Book of 3CX via the "3CX PBook" Button on the Yealink Phone. I checked htat there is the right link provisioned to the...

  14. Importing Phone Book

    We are about to install 3CX at our office and would like to create a phone book in advance of the installation. However, the only example of a .csv import file that I found here contains phone numbers that I cannot recognize. I am unsure if the phone number format needs to include the country...

  15. Assigning Multiple Extensions on a single IP Phone + Phone Book Grouping

    Hello to everyone. I am quite new to IP telephony so please bear with me. I have setup a 3CX PBX on a trial basis (ver 15.5.13103.5) for providing IP telephony services to several companies hosted on our premises; and have encountered some issues that I need to know if they are resolvable, in...

  16. Polycom VVX 601 does not get Directory from 3cx

    Hello, I have noticed a strange behavior on our Polycoms VVX 601. Not sure if this is a 3cx-related issue, but thought of asking anyway. We got two VVX 601's, let's say Polycom1 and Polycom2. - Polycom1 comes straight from factory. We connect it, start taking traces and see that after it gets...

  17. Remote Yealink Phonebook with 3CX

    Hey, I've been trying to figure out a way to build a remote phonebook for our Yealink phones. But every guide or walkthrough I've read even from YeaStar only gives guides for FreePBX. Has anyone had any luck doing anything of this sort? Would be a huge help to me! Thanks in advance, Ramon
    • Ramon1227
    • Thread
    • 3cx phone phone book phonebook phonebooks remote phone book yealink yeastar
    • Replies: 2
    • Forum: Phone System / PBX
  18. jonas vanhulle

    3cx softphone

    The 3cx softphone shows during the first 30 seconds my contacts but then they dissapear to never be seen again, unless i restart my phone appliction and then for 30 seconds i see my contacts even my office 365 contacts dissapear after 30 seconds also there is no call log wich used to work a...

  19. Solved 3CX Remote Phonebook

    Hi, This might be a really obvious question. On the phone book on our Yealink phones. It shows up as the last name first. Is there a generic setting that shows the first name first? Currently if we have a user that is called David Jones In the phone book, it shows up as Jones David Thank you
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom