provisioning

  1. Philiqqz

    3CX Windows App 5.6 (Build 1162) Stops Starting - Reinstallation Only Fixes It Temporarily (V20 Update 9 Build 995)

    Hello everyone, We are currently experiencing an issue with the 3CX Windows App (MSIX/AppX version from the Microsoft Store) and have not yet found a permanent solution. Environment 3CX Version: V20 Update 9 Build 995 3CX Windows App: Version 5.6 (Build 1162) Deployment method: Microsoft...
    • Philiqqz
    • Thread
    • appx client desktop-app microsoft-store msix provisioning troubleshooting v20 windows-11 windows-app
    • Replies: 5
    • Forum: Windows

  2. No way to resend welcome email without resetting SIP credentials

    Hello, We've encountered a real problem since the "Send welcome email" button to users disappeared. Previously, it was possible to simply resend the email so the user could create or recreate their Webclient/App password without affecting the rest of their configuration. Now, the only...
    • N-AGPRO
    • Thread
    • mail de bienvenue mot de passe provisioning sip-credentials welcome-email
    • Replies: 4
    • Forum: Phone System / PBX

  3. Question about provisioning

    Good afternoon. Are we correct in understanding that with these options enabled, there is no longer any need to manually enter the Auth ID and Password? Is there now a unique Provisioning URL for each device that is used for authentication? I'm asking because I managed to set up the device...

  4. Change provisioning server

    Good day, We want to change the local IP address of the 3CX server. If we do that, the provisioning links configured on the phones become invalid, is there a way to change the IP address without causing issues for the phones? I would like to clarify that the provisioning URL is manually...

  5. Wildcard certificate *.domain.ch

    Hello I migrated V18 to V20, I did not update the certificate on the new V20, it was restored from V18 and valid till oct 2026, now the provisioning (port 443) work only if I disable "Only Accept Trusted Certificates" under Trusted certificates on the phones yealink T48U for example, maybe this...

  6. Unable to provision Snom M300 base with 3CX V20 U6 724

    Hello everyone, I encountered an issue with automatic provisioning on an up-to-date M300 base station (530 B1400). It was already installed and had two extensions successfully provisioned. After adding two DECT phones, I created the extensions in 3CX, added them to the base station via 3CX, and...
    • orlanIMP
    • Thread
    • aol provisioning snom m300
    • Replies: 4
    • Forum: Snom

  7. Solved Yealink T42S Failed to Registed

    We have multiple Yealink t42S running 66.86.0.15 behind a Raspberry Pi SBC, the phone provision i.e. receive new admin password etc, but they fail to register. The handset do not appear in pnp on 3cx either. This is on a mulitenant. Any advice would be appreciated.
    • Matt_AIT
    • Thread
    • provisioning sbc yealink
    • Replies: 10
    • Forum: Yealink

  8. Force SBC to re-provision itself?

    Is there a way to force a SBC to reprovision itself? The reason I ask is I have 3 sites: A, the main site with a v20 PBX on Debian B with a fair amount of users and calls C with only a few phone users B and C connect to A via a site-to-site (IPSEC) VPN and routing is in place so all 3 sites...

  9. I think bad people are trying to hack into my phone system

    I received an email from my 3CX PBX that the IP address for my SIP provider had been blacklisted. When this happens my phone system becomes an island. No calls from outside world come in, and no calls to the outside world go out. This has happened once or twice a year for the last few years...

  10. Snom D315 on V18 not provisioning

    Hi everyone, we are changing ext to our D315. We did reset it and reboot it. We see it in the phone list in bold. Unfortunately the phone reboots and stay in the config menu (where you choose the language). Nothing else happens. How can i solve it?
    • Philein
    • Thread
    • configuration provisioning snom
    • Replies: 13
    • Forum: Snom

  11. New install phones not populating

    18.0 (Build 31) We performed a debian on-premise install a few months ago and are now working toward implementation. However,our snom D713 & D717 phones are not auto discovered. DNS checks out between voip devices ( Local DNS with proper A record). The server can reach the phones and ping the...

  12. FXO patton sn4141

    Hi, Since the beginning of my installations, I always useded gxw4104 grandstream that work super well, but they are now impossible to find. I ordered a Patton SN4141/8JO8V, but cannot provision to my server. This one has been updated to the latest version 3.22.0-23083. I add in my trunks...

  13. Snom M700 configuration

    Hello everyone, I recently moved a V18 3CX Windows Install from a Win10 VM to a WinServer2022 VM. No real hiccups, but the M700 base our client uses won't register. I have followed the guide under https://www.3cx.com/sip-phones/snom-m300-m700-dect/ exactly, but it simply won't pull any...
    • EWS
    • Thread
    • provisioning windows
    • Replies: 4
    • Forum: Snom
  14. collies.

    SIP Provisioning Password Incorrect Error

    Hi! So I was trying to provision mine Cisco CP-8851 (non 3PCC) by using sip details from mine 3CX ext. numer on PBX and everything was fine, I typed the data (account login and password) to SEP file on TFTP server to make this phone work but it didn’t connected to the server, while I was...

  15. Long Re-Provisioning Times with Snom D715 Phones on 3CX V18

    Hello! Dear 3CX Fans! We are using 3CX Version V18 Update 9 (Build 20). While more and more users are adopting the 3CX Chrome Softphone (which deserves high praise), many of our staff members still prefer using a traditional telephone. For this, we are employing the Snom D715 with firmware...
    • denko2k
    • Thread
    • provisioning snom snom d
    • Replies: 5
    • Forum: Snom
  16. ronenba

    Solved V20 Provisioning address

    I upgraded to V20 now when I go to the phone cannot find the Provisioning address please help ( all phones are down)

  17. SIP Transport in Provisioning Template

    I'm trying to work out how to specify the SIP transport in Fanvil provisioning templates... Anyone have any idea what it'll be? I've managed to sort it for Yealink desk phones and DECT, but can't work out what the XML needs to be for Fanvil. I expect it will be in the <SIP_CONFIG_MODULE>...
    • RossMarlow
    • Thread
    • fanvil provisioning template
    • Replies: 3
    • Forum: Fanvil

  18. Grandstream GSC3510 will not provision

    I am on 3CX V20 Cloud Hosted. I cannot get a Grandstream GSC3510 to provision. I have followed the instructions in the guide (https://www.3cx.com/sip-phones/grandstream-speaker-intercom/) but just will not provision. I have even tried to set the setting manually in the phone, but it never works...

  19. Solved Yealink T46S - no service - not provisioning

    Hello, I have many Yealink T46S phones and they all auto provisioned after doing a factory reset. I just bought a few more and I cannot get these to provision. I added the MAC address to my system, did a factory reset, and I even tried entering the Provisioning URL on the phone manually...
    • guzty
    • Thread
    • provisioning t46s yealink yealink t46s
    • Replies: 4
    • Forum: Yealink

  20. UPLOADING files to my 3CX server during provisioning

    Can I still upload files from my Polycom phones to my 3CX server during provisioning. I was able to upload log files, directory files, override configuration files.... to my 3CX from my older Polycom SoundPoint IP500 phones (which are all retired). I'm currently running v18 and expect to...
    • TPL
    • Thread
    • log files overrides polycom vvx provisioning
    • Replies: 0
    • Forum: Other
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