record

  1. S3 protocol support

    Hello, Any cloud product like 3cx must support s3 protocol. It is not only aws s3 but minio, oracle cloud, vmware, ibm, exoscale, yandex and many others. sftp/ftp is ok, but not in modern world.

  2. Auto detect end of recording

    Hi all, Just working on a call flow at the moment with the Record block, and need to automatically detect silence or the end of speech, instead of pressing a key to finish the recording. I was having a look at ‘Voice Input’ which has this functionality however I don’t want the text to be...

  3. Forward recorded file to mailbox of extension

    Hello, I made a callflow and record an audio file. Afterwards I send it via Mail to a group mail account. Additional to that, i want to sent this audio file to extensions. We want to have the possibilitie to have the audio message on the phone and play it from there. Is there a way to do this...

  4. Send recording without pressing key

    Hi, I've just implemented a call flow app using the following procedure: https://www.3cx.com/docs/cfd-emails-voice-app/#h.1my4nsjh5z8k It's a very nice feature and it works fine but I have a question: If during the recording I hang up the phone, the message is not saved and sent. Is it possible...

  5. Solved How to playback recorded audio?

    I'm trying to do a very simple test where I playback the audio recorded by the user. I'm using the record audio component and afterwards a Prompt Playback component referencing the Recorded Audio Prompt giving it the Audio ID Expression (RecordComponent.AudioId). I have configured an audio that...

  6. Unable to record normal conference calls on 3CX Hosted

    3CX Version, e.g. Pro Annual Hosted Server OS: hosted instance Is the 3CX Server Hosted and where? Hosted by 3cx IP Phone Make/Model/Firmware: mobile app for iOS Provisioning Method: Local / VPN / STUN / SBC: SBC for local ip phones (not involved in the problem), direct for iOS apps Trunk...

  7. WebMeeting does not end correctly

    Initially, we did not receive a letter with a record of the conferences. I read on the forum that the letter comes after the correct completion of the conference. After the organizer ends the conference, all users are kicked out of it. But users can still reconnect using the link from the...

  8. FR: Option to disable webmeeting recording

    - Feature request - Idea: An additional option "disable webmeeting recording". Reason: We cannot use webmeetings because management, works council and data protection officer are not happy that any webmeeting organizer can record a session at any time. Implementation example: A new checkbox...
    • Raumpatrouille
    • Thread
    • extension feature request idea options record recording rights user rights webmeeting
    • Replies: 6
    • Forum: Web Client

  9. Softphone call recording sometimes doesn't work

    Running 3CX Pro version 15.5.15502.6, and I'm trying to roll out secure SIP to our users. I noticed that the call record button is disabled on the softphone when a caller goes through a digital receptionist and then a call queue to reach the user. Doing any one of the below mitigates the issue...
    • caleb_ku
    • Thread
    • call queue call record button call recording digital receptionist record recording secure sip
    • Replies: 0
    • Forum: Web Client

  10. Record Random Calls

    Hello All, I wanted to see if there is a way to record calls at random on 3CX. I saw how to enable recording for all calls on each extension and that works, but I wanted to be able to record random calls. This would save on space on the server, and possibly provide a more honest cross section...
  11. Maurice Lefevere

    Recorded message to voicemail without pressing key

    Hello fellow 3CX, I'm building a call flow design for a farmacy with a voicemail box. I figured out how i can send a recorded message to an e-mail adres as an attachment. Is it possible to send the message without the caller pressing a DTMF key?. I know there is an option that "Stop recording...
  12. RLeao

    Time of recording

    What is the limit of recording time in a meeting?

  13. Selective listen/record calls

    We are on a PRO edition and would like to listen to calls and/or record them. This is easy to accomplish, just assign the permissions to the managers and check „record all calls“. But: we are forced by law to let callers and agents opt out of this. I currently can’t find a way to accomplish...

  14. Snom 715 call recordings

    Hello everybody, We are trying to configure the calls recording for the users. We saw that on the 3CX is possible to record all the calls by default on every extension, also on the soft client or the web interface. At the moment we are using the Snom D715 for all users and we are trying to...
  15. Manos Val

    3CX problem with empty record files

    I found that I have several empty records files (1kb). Why this happen? Ver.: 15.5
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