ring

  1. Android App - No ringtone but missed call notification when unlocked

    Hey everyone, I am experiencing an issue with a 3CX installation. We have the 3CX mobile application installed on SIM-less mobile phones connected to a Wi-Fi network, but sometimes calls do not ring on the mobile phones, and when we unlock the phone, we receive a missed call notification. I...
    • Sela_KM
    • Thread
    • android notification ring
    • Replies: 8
    • Forum: Android

  2. Solved Setup Single Ring and Double Ring

    Hello Everyone, I know this is a very simple question, in 3CX V18. how to setup, Single ring for incoming(External) calls and the Double ring for internal calls? Regards,

  3. Solved Phone Ringer Issue

    Hi, I have customer who has a SNOM 735 when they try and set the ringer through Settings -> Audio -> Ringer the ring sound stays the same even after reboot. If I try and change the ringer through 3CX in the "Customise Call and Queue Ringtones" the phone ringer also does not change even after...
  4. ronenba

    increase the amount of rings

    currently my hosted pbx for all extensions after 3 rings is going to the voicemail is there an option to increase the amount of rings to 6 for all users?
  5. KMorley

    European ring tones on outgoing calls...

    New 3CX hosted installation using Snom D785 phones and FlowRoute SIP trunks. When placing outgoing calls, the caller initially hears European ("beep beep") ring tones for several seconds while the call is being routed. Once the call begins ringing at the destination, the tones switch to...

  6. İphone phone not ringing

    İphone phone not ringing,
    • elc
    • Thread
    • phone app ring
    • Replies: 7
    • Forum: iOS

  7. Solved Adnroid Phone not ringing (not vibrating) cannot accept call (missed call sound playing afterwards)

    Hello, I am not sure when this started to appear but our Support Phone lately does not ring anymore. When it is called it´s shown as busy but only starts to make a noise when the missed call notification plays. Not only is the phone not ringing - there is also no option to accept the incoming...
    • Stefan_TC
    • Thread
    • android client notringing ring
    • Replies: 3
    • Forum: Android
  8. CarlosS

    Solved Android App - No Ring Volume on 1 phone

    I can't figure out why this one Android client has no ring volume: all other clients defined in PBX work fine. Call goes through but there is no ringing volume to alert of call just the display notification If I pickup call, audio is fine both ways in the call Push notifications are enabled in...
    • CarlosS
    • Thread
    • android ring volume
    • Replies: 5
    • Forum: Android

  9. Ring Groups and Queues in Company Directory

    We are running version 18.0 1880. This is a new installation for us and I have only completed the basic training so far. My question is, In Settings - Apps- Options, there is a GeneRAL options section with checkboxes for: - Allow Chat - Hide System Extensions (IVR, RingGroup, Queues and FAX)...

  10. 3CX Webclient on Chrome not ringing

    Hello 3CX Support, We use the 3CX webclient 80-90% of the time in our company, based on Google Chrome, but without the 3CX extension. For the last 2-3 weeks we have had an increasing problem with users complaining about missed calls. In the meantime, I have also had the problem, but as an admin...
    • PhilK
    • Thread
    • chrome missed calls ring ring tone sennheiser webclient
    • Replies: 11
    • Forum: Web Client

  11. Calls in queue occasionally only ringing for a second or two

    Good morning everyone. I am having an issue that seems to be only happening for one user. She will be looking at the switchboard and can see that a call is coming into the queue, and then her phone will only ring for a second or two before it tries to send the call to another person in the...

  12. Solved We cannot get the 3CX app on iPhones to ring

    When you call a number or extension running the 3CX app on an iPhone, it WILL NOT ring unless you have the 3CX app open on the screen. If you exit out of it or minimize it, it refuses to ring. Android devices running the 3CX app ring no problem whether the app is open or not. We've just...

  13. C# set RingGroup CFD endpoint as "no answer type"

    Hello, I create a new RingGroup in C# like: RingGroup rg = PhoneSystem.Root.GetTenants()[0].CreateRingGroup(Program.NUMBER1); rg.Name = "Call001"; rg.RingTime = 1; rg.RingStrategy = StrategyType.Hunt; rg.Save(); that works. But now I want add a "no answer type" to an Call Flow App. But I don´t...

  14. Phone just won't ring again - where to look

    Hello, I have one phone (yealink) which just stopped to ring. I can still use the phone to call someone, but incoming calls wont ring (a second phone with the same EXT. does). That one has been already replaced, so it cannot be the hardware. I dont know where to look now or where I can find...

  15. Htek 923 firmware

    Hello, With the Htek 923, I am unable to change the ringtones with 2.0.4.4.50 but once I update to 20.0.4.4.52 I can change them. The only downside is that .52 is not supported in the 3CX management console. The phones appear to be functioning fine, but I'm worried that errors may start...

  16. Ring only LAN connected hard phone when user in office

    Hello, I'm testing the 3cx system before deploying on a few sites. Is it possible to make only the hardware phone ring in office when a user who as also his account provisioned on his 3cx client on iphone, is in office ? I want to avoid ringing both phones on the same extension as when you...

  17. Differentiating Rings

    I need to set a specific ring on a ring group and a different ring on when the extension is dialed to a phone. How can I accomplish this goal?

  18. Grandstream HT701 calls every half hour

    Hi, We have a 3cx V15.5 SP2 pbx and use a grandstream HT701 for our intercom and front door. But we have rather annoying issue. Our frontdoor triggers a call (just 1 ring) every half hour. In the past we learned to live with it but now we need to address this. Because we now have the ability to...

  19. How to make soft-phone ignore ring-group calls, but ring on calls directly to extension

    I have a client that wants only their desk-phone to ring on incoming calls to a ring group, and not the soft phone app with the same extension number. BUT at the same time they want to receive calls to the soft-phone when a caller dials their extension from the IVR, extension to extension, etc...
    • teldata1
    • Thread
    • 3cx android apple ring ring group softphone yealink
    • Replies: 0
    • Forum: Windows

  20. Ring Group missed calls

    So we have a ring group that is set to ring all for all the employee's at the front desk. When phone 2 answers a call phones 1,2, and 4 all have missed call messages. We are currently using v.14 but will be upgrading to v.15 soon. Any help on solving this problem would be greatly appreciated.
    • Kevin Burns
    • Thread
    • calls group missed ring ring group
    • Replies: 1
    • Forum: Phone System / PBX
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