settings

  1. Auto-Answer removed from Webclient

    We are trying to enable auto-answer for a client however it appears the option to do this has been removed from the webclient. Has this feature been moved elsewhere? It used to be under Settings> Audio/Video. Any ideas?
  2. Deploy basic settings in windows app to users

    Hey everyone, we have started our 3cx yesterday and are very satisfied so far. I am currently looking for a way to set up some basic settings for the windows app, e.g. I want to set hotkeys for all users or activate the pop-up at incoming call for all users. How do I accomplish that? Is...
  3. Setting to Enable/Disable Barge in, Listen or Whisper separately

    Hello, Is there a setting to Enable/Disable Barge in, Listen or Whisper in separate way ? I mean if I want to enable Listen only without enable the Barge In or Whisper ? Because its so dangerous for some of my training staff if they accidentally click Barge In, that's why I just need to enable...
  4. WordPress integration

    I have two issues with the Live Chat integration to WordPress to my website 1. The Live Chat icon works on Chrome. However, on Firefox and Edge the Live Chat icon is greyed out. I cannot click on it. 2. Changes I make to the settings are not replicated on the website. For example, I can click...
  5. Configuring phones and extensions separately

    I previously stumbled upon a setting that would unlink the Phones settings page from the Extensions settings page, such that a phone could be added without assigning an extension. I skipped over it as I didn't have a need at the time, but now configuring phones and extensions separately would...
  6. Option for Digital Receptionist Question

    Current Version: 15.5.5 Hello, We a Digital Receptionist prompt for incoming calls. The issue with this comes when the caller doesn't choose an option though. In the past, we had it set to repeat the prompts. Recently, we have it set to forward to a voicemail box after 10 seconds of...
  7. Impossible to change the meeting options for Webmeetings

    By default, we have "Organizer must connect first" not checked, but "everyone is an Organizer" that is checked. We can't change those options. We can change them for Webinars, but it's not an option we want to use. How can we change those settings ? It's important that everyone is NOT an...
  8. Allen_Miller

    Implemented Settings Tab Icon Order

    Just wondering what you/they were thinking when they came up with this current order of icon arrangement in the Management Console Settings Tab? I vote for putting them back in an Alphabetical order.
  9. Removing default settings

    Hi Is there a way to lock down the system and remove most of the default prefix codes (like 700*) ? When I go under Settings / Parameters , and remove a dial code, I can still dial it after.
  10. Multi Selection of Extension

    Hello together I really like the option to mulit select extension and change some settings at once....Some option are not implemented the right way. I wan't to change the codec priority for all 3cx Clients => It's not possible the buttons are greyed out... Can you fix this please? Thank you
  11. Trying to figure out codec usage

    I'm slightly confused by a few settings regarding codec usage. Here is my scenario: 1 office 1 PBX in the cloud 10 Users => 20 Endpoints of which 10 3CX windows clients and 10 mobile 3CX clients. Q1. When defining an extension, I supply provisioning rules with a specific codec order. I...
  12. Dominik Oelmaier

    More Wallboard functions

    It would be great when you can change things like the colors and design of the Wallboard. Also more settings, that you can show other things like the default set informations.
  13. bleepingmachines

    Yealink SIP-W60B disable call waiting

    I have a Yealink SIP-W60B cordless phone added as a DECT phone. I need to disable call waiting but I do not see any options. How can I modify the settings?
  14. Paul Omans

    Save "Email Templates" Tab in "Email Settings" Until Confirmation

    When I make changes in the "Email Templates" tab in the "Email Settings" section, any changes are not saved if I switch to a different tab in Email Settings. The only way to save settings in the Email Templates tab is to immediately press "OK" and save ALL settings that I have made in the Email...
  15. Question about P-Asserted-Identity and Toll Free numbers

    I have a client who has two sites but only one 3CX server. At one site they use a regular phone number but the other uses a toll free 800 number as their caller ID. Recently when calling other 800 numbers it now fails saying it is outside of the call range. The only way we found to get around it...
  16. Fax-Server settings G.711 fallback checkbox state not correct

    If the parameter FAX_PCMU_T38_FALLBACK_TIMEOUT is changed to a value other than 10, the checkbox under Fax-Server settings is not checked. The checkbox should be checked if FAX_PCMU_T38_FALLBACK_TIMEOUT > 0. Much better, the value for the timeout should be displayed beside the checkbox.
  17. 3CX SMTP Server problem to change server type

    I'm on a 3CX ISO Debian server. From November at the new release of the 3CX, my SMTP personal doesn't work more. On the Settings / Email, I have only "3CX SMTP server" and I can't change that. Can I change that?
  18. mukkacow

    Solved Default E-mail FAX Server save bug

    Hi all ! I'm running 3CX v15.5.5 Pro on Google Cloud VM. All seems work perfectly but I'm experiencing a problem with FAX server configuration. When I'm trying to save the default e-mail and click the OK button nothing happens. Anyone encountered same problem and solved it with successfull...
  19. Solved e-mail settings - solved

    Just installed 3CX phone system v15.0.0 on Windows10. Installation went smooth. All appears to be working without a glitch. Except for my e-mail settings. I just cannot get e-mail to work. I am using a standard gmail account without 2-factor authentication. If I test with: smtp.gmail.com =>...