sim calls

  1. Arthur.b

    Solved How to mute incoming calls from the SIM card when I'm in a conversation on the 3CX app?

    Hi, It's all in the title! I am looking for a solution to prevent incoming calls from my SIM card when I am in a conversation on the 3CX application. It's quite annoying to have a ringtone during a conversation.
  2. SC Calls

    I'm working on a PRO self-hosted V20. The site has bought a licence for 24 sc. But in Voice & Calls the gamma SIP trunk it shows 18. The engineer says this is all they have. Why would they be different?
  3. 3CX Sim Calls - Call center setup

    Hi All, I need your assistance and guidance in understanding the number of sim calls for a 3CX setup. We have a requirement of setting up 100 call center agents plus 150 internal users and the call center will be working 24/7 with at least 100 active call center agents at all times. Requirement...
  4. Simultaneous calls

    I want to set up 3cx in my compagny but I need to know something: if I take 16 simultaneous calls, does it count 16 simultaneous internal calls or internal & external calls?
  5. Urgent: 3CX+ Yealink Sim gateway. Callers can’t hear us properly but we can hear them perfectly.

    We have a Yealink TG400 sim gateway (4 SIM cards) and I successfully connected it to 3CX 3 weeks ago. We tested and had perfect quality. 2 days ago callers (inbound or outbound) couldn’t hear us well when we spoke, there was a lot of breaking- they could only hear every other word, but we...
  6. Solved Raise simultanious calls on trunk

    Hi, We've recently purchased a license with 4 simultaneous calls. I'm now trying to raise the number of SIM calls on our trunk to 4, but it keeps getting reset to 2. The license information is loading correctly (used to have some errors due to ipv6 & dns resolving issues, but that's gone now)...
  7. bboydewil

    How many simultaneous calls are occurring at its max

    Hi, can someone point me out onto report, that shows how many simultaneous calls do we use at the time? We have license for 16, but I need to see how many external phone calls are occurring at one time at its maximum. Obviously the limit is 16, but what is the real load? Thank you.