sip trunk

  1. Orbtalk Sip Trunk Keeps Registration Keeps Failing

    We have a on site self hosted 3CX Instance and our main Orbtalk sip trunk keeps failing to register then registering over and over again. the error we get is : We have another Voicehost trunk on this same instance but that one isn't having any problems. We contacted Draytek who provide our...
  2. pmterp

    How to simulate a failure with IP based registration?

    We had an issue last week that resulted in termination failing, the issue has since been resolved. During that time, it didn't appear to be attempting termination via the backup IP but I can't confirm that. I wanted to simulate a failure on the primary IP so that I can ensure the utilization of...
  3. Interlink 3rd Party Trunk with 3CX, to route calls through 3CX

    Good day -- We have a client that has the requirement to have calls from their in-place system going through 3CX, they have a PBX set up locally in their environment, which is set up with intergrations for a specific system that does their billing, and they need to have the calls made by...
  4. VoIP Traffic choppy audio only on callee end

    3CX Version 18.0 Update 3 (Built 461) Server OS, Windows Server 2022 Is the 3CX Server Hosted and where? Hosted by 3CX IP Phone Make/Model/Firmware version,Yealink T58A version 58.86.0.39 Provisioning Method: SBC Trunk Provider or VoIP Gateway Make/Model Twilio Has the Firewall Checker passed...
  5. Solved 2 SIP Trunk To Cisco Router 2951

    Hello.. I have to ISDN E1 Interface on Cisco Router 2951, each E1 have a different phone number,, and i need to configure a 2 SIP trunk between router and 3CX system,, each phone number connected to a dedicated SIP trunk,, because each SIP trunk will be connected to different Call Center...
  6. Safaricom SIP Trunk on 3CX

    Hello, did somebody connected a safaricom sip trunk to the 3cx? We would like to integrate a SIP Trunk from Kenya to the 3cx pbx. But cant get any information about a template or the sip settings. I hope somoeone did it and can help us with how to set it up and if there are any known issues...
  7. Solved 3CX on a Windows Machine with VPN

    We are going to install a VPN on a Windows machine where the 3CX is already installed. Now after the VPN the IP address of the machine changes to virtual IP. Can we use the same virtual IP with in 3CX to access it from the remote locations or to connect the SIP trunk?
  8. Registration at Deutsche Telekom (CompanyFlex) has failed.... is not reachable, DNS error resolving FQDN, or service is not available.

    Hello, I’m new to 3cx and I have installed my first 3cx telephone system. We are using Deutsche Telekom Company Flex as siptrunk. It’s not working very well until now and I’m not sure, what I’m making wrong. Before we have used a Bintec be.IP Router as Mediagateway with the sip trunk and an old...
  9. Unsupported Incoming calls in a queue are terminated after 10s

    We have a hosted 3CX 18 installed on Debian with the latest updates. It is configured with 5 sip trunks and 1 Call Queue. All incoming calls to the first 4 SIP trunks are working fine. But we are facing a problem of call drop in queue after 10 seconds on the 5th SIP trunk configured with a...
  10. Show SIP Trunk on iPhone default Dialer

    Hi there, i have a situation: my company has two different departments with 2 different number to call them. The question: is there the possibility to show which SIP Trunk is matched from the call on the default iOS dialer? I've already take a try setting Options from the Contact sections...
  11. Unsupported Inbound calls drops down after 20-30 second.

    Not every, but most inbound calls drops down after 20-30 second talk. Our sip trunks not supporting by 3cx.I had checked sip traffic with wireshark and noticed that 3cx sends "415 unsupported media type" error message to provider. After that message either provider sends BYE message and call...
  12. Accept incoming calls from all trunks

    We have over 20 internal PABX systems interconnecting. ATM for a user to work, a DID for their 3cx extension is required for each of the 20 trunks. Is there some way to globally accept calls to my extension number from xx or any SIP trunk
  13. SIP trunk does not register using proxy IP and TLS

    Hi! I encounterd the following problem using current V16.0.8.16 on Windows 10. Our provider "3" in Austria provides a proxy without a domain name (just IP address and custom port). The realm is a FQDN. IPv4 Protocol is TLS only, a certificate is provided. After configuring the SIP trunk 3CX is...
  14. Config SIP Trunk Inbound Params and Access to Management Console via setupconfig xml

    Hi, I am using the below method to being the 3CX system installed in my server and need help on configuring the below two items using the xml file. https://www.3cx.com/docs/configure-pbx-automatically/ Can someone please help on how I can do this with the help of xml file? 1. Under SIP trunks...
  15. Amazon Chime outbound call not working?

    Hi Everyone, I did setup my 3cx on amazon chime. Im not an expert in 3cx just followed one video from YouTube. After the setup inbound calls are working but not the outbound. I tried to find a solution but could not find any. I would highly appreciate if anyone can help me in this. Thanks. My...
  16. Caller ID showing different number (Twilio SIP Trunk)

    Bought an HK number and created an SIP Trunk in Twilio and integrated in 3cx. Now when we call HK number, it is showing as SG number. Will post screenshots for the configuration
  17. 2 SIP trunks from the Same Provider

    Hello everybody, Recently I came up to an issue,that I can't figure out how to solve. I have an on-premises appliance of 3cx. Untill now I was able to have two sip trunks from same provider(Cosmote GR). But for a week now, one of those two doesn't come up. After some communication with...
  18. theMightyMacBoy

    Single Inbound Call Using Two Call Paths

    Setup 3CX Hosted PBX for a new customer (First time using 3CX's native hosting) and having strange behavior where an inbound call is taking two SIM CALL against the license. I am using SIPTRUNK.com's default template, only have one ring group + two extensions currently created. I have never...
  19. Unable to find an option GENERIC in country name while creating SIP TRUNK

    For more detail watch following videos [removed link]
  20. DaveA66

    Add DID range to SIP Trunk

    I would save a lot of time if we could add a DID range to a SIP trunk e.g. +441234567800-899