trunk configuration

  1. Routing a CUCM Extension Through 3CX to Existing VoIP Provider / SIP Trunk

    Hello 3CX Community, We have a mixed 3CX/Cisco CUCM environment and would like to confirm whether 3CX can support the call-routing setup below without using CFD or direct call-forwarding workarounds. Current Environment 3CX: v20 Update 9 Cisco CUCM: v15 Cisco IP Phone: Extension 1013 Public...
    • syadmins
    • Thread
    • cucm sip trunk sip trunk between 3cx and 3rd party trunk trunk configuration
    • Replies: 0
    • Forum: Phone System / PBX
  2. John Massari

    Update Import for Trunk DID Numbers to allow Name and Assigned to

    Update Import for Trunk DID Numbers to allow Name and Assigned to, so you do not have to assign each phone number again. You can run an Inbound Rules report and be able to import that csv file into Trunk DID Numbers and allow the Name and Assigned to be imported also. For customers that...
    • John Massari
    • Thread
    • csv did friendlyname did inbond rules import import data imports inbound inbound calls trunk trunk configuration
    • Replies: 0
    • Forum: Other
  3. ebrowne_sts

    Trunk options missing on previously supported trunk that was upgraded from v18 to v20 (Telnyx)

    Hello, I know that v20 hid some of the options for the SIP Trunks, but I am trying to find out if there is a way to convert the current trunk to generic without deleting and readding. I am trying to troubleshoot audio issues (thinking it may have something to do with SRTP) but I can't disable...

  4. The additional sip trunk does not route calls to DID numbers.

    Good afternoon, everyone. We ran into a problem adding a second SIP Trunk to our system. This is the only way it works for us at the moment: Default Route = Customer Service (direct forwarding from SIP Trunk to Customer Service) In this trunk we have several city numbers. Customer Service has...
    • Malyar
    • Thread
    • sip 3cx v20 trunk configuration
    • Replies: 3
    • Forum: US

  5. Configure Outbound Paramaters

    Hi, Is there an other way whitout creating a new trunk or without restoring a back-up to change the following outbound parameters ContactUser FromDisplayName FromUserPart RemotePartyIDCallingPartyUserPart ?
    • gcq1
    • Thread
    • outbound callerid outbound parameters trunk trunk configuration trunk identification trunk issue trunk parameters
    • Replies: 10
    • Forum: Other

  6. CallerID Issue V20

    We're having this issue, but not sure how to properly tackle this. This is basically the same as our issue. https://www.3cx.com/community/threads/v20-caller-id-name-non-supported-providers.124182/page-2 Not sure why 3CX hasn't fixed the template, still, but here we are. If I fix the...
    • Shane Farmer
    • Thread
    • callerid trunk configuration
    • Replies: 7
    • Forum: US
  7. NickEmpireComm

    Asterisk Trunk - Missing Registration Options

    Good Afternoon I've come across an interesting change on v20 u2. The Asterisk provider option no longer lists a registration option. Yes I can input a username and password, but it doesn't allow me to select if the trunk has to register or not. On update 1 this was a selectable dropdown. Was...

  8. Can't edit "inbound" trunk in Voice and Chat - Patton 4940

    I have been using 3CX for a long time and rarely need to edit our inbound trunks/DIDs, but I need to today and discovered that I can't edit the Patton 4940. I can edit a sip trunk but the only option for the Patton is to delete it. Is it not possible anymore to edit? It is frustrating that 3CX...

  9. Solved Remove Unused Trunk

    Good day, I am running 3CX V 20, hosted by 3CX. I recently cancelled a Trunk provider. I am looking to remove the Trunk from the Admin Panel, Voice & Chat, Tab. I have taken a look at the manual (https://www.3cx.com/docs/manual/sip-trunks/#h.y5la85hz60l) for SIP Trunks but cannot find a way to...

  10. Outbound SIP Trunk voice volume increase

    Hi guys, how do I increase the outbound voice volume. I have people complaining that our voice volume is low. I double checked the data connection between the user 3CX app to Datacenter server, to Trunk provider and everything is under 8ms. Kind Regards Leo

  11. Solved Establecer extensión específica a troncal específica

    Hola. En las llamadas entrantes no hay problema, el detalle está en las llamadas salientes. tengo la extensión 101, 102 y 103 y se requiere que la 101 usa como salida la troncal T1 y la 102 la T2 y la 103 la T3, habrá alguna forma en 3cx como se usaba antes en contexto de Elastix? Les agradezco...

  12. Shown CallerID on inbound calls and forwarding rules

    Hello, we are having 2 different problems regarding the caller ID. When receiving an inbound call on a DID, which has a name assigned, the caller number is shown twice (see picture). The DID is called "Test". When there is no name assigned to the DID, the number is only shown once. Does anyone...

  13. intouch advance trunk sip configurations

    Good morning, anyone have setup trunk sip with intouch advance? on their website seems to be BT partner. any advice to share? thank you in advance
    • Paolo Demaria
    • Thread
    • trunk configuration
    • Replies: 0
    • Forum: UK

  14. Third-Party SIP Trunks not listed

    Am I missing something? I recently setup a self-managed pro version of 3CX on my AWS account, but when I go to setup the trunk it does not list voice connector as an option. I saw others mention something about third party sip trunks in the list but I don't even have that option.
  15. msavazzi

    Solved how to configure a trunk for Vodafone Italia

    Team, sorry to bother but this is driving me crazy. Using Zoiper I was able to connect to Vodafone Voip: and it works fine both in inbound as well as outbound But I want to connect 3CX to that number not Zoiper but I'm not able to find any way to configure it as a trunk. Is it possible? how...
    • msavazzi
    • Thread
    • trunk configuration
    • Replies: 12
    • Forum: Other

  16. 407 Proxy authentication error on one system solved with +

    To be clear, it's possible someone changed a setting on the 3CX that caused this I just haven't been able to find it. I have many 3CX systems using Flowroute for the trunk, and I have always configured the main trunk DID in the 11 digit format, and all but one are still working correctly. But...
    • rc179
    • Thread
    • 407 flowroute trunk configuration
    • Replies: 1
    • Forum: US

  17. Registration has Failed, DNS error resolving FQDN but it is pingable

    Hello We have at least 20 3CX (debian) installs with the same provider without any problems. But 2 of these 3CX installs (on premise) have registration problems from time to time. Warning in Event log is: Registration at TeleVoIP has failed. Destination...
    • SanderVV
    • Thread
    • trunk configuration
    • Replies: 3
    • Forum: Other

  18. Commpeak SIP Trunk connect to 3cx

    Our company has been using commpeak's SIP Trunk and DIDs we used to work with zoiper but now we upgraded to 3cx. So my question is how to connect my commpeak DIDs and SIP with 3cx?
    • AntonioJ
    • Thread
    • did routing sip configuration sip trunk between 3cx and 3rd party trunk configuration
    • Replies: 1
    • Forum: Phone System / PBX

  19. Missing the SMS tab in my SIP Trunk settings

    I am attempting to enable SMS on existing DID's as described here. We have enterprise license on v18.0 (Build 965). When navigating to the existing SIP Trunk or creating a new SIP Trunk, I dont see the SMS tab to enable SMS and create/view webhook details.
    • MARLEY JAFFE
    • Thread
    • sms did trunk configuration
    • Replies: 25
    • Forum: SMS
  20. Connexium Partner

    Solved Force ON-NET calls

    Hello, We are using one specific trunk provider for inbound calls but a different one for outbound. There are over a 100 dids in this installation. In a perfect world, the users would all use their internal extensions to call each other but they are just too used to dialling their direct...
    • Connexium Partner
    • Thread
    • on net outbound rule pattern trunk configuration
    • Replies: 7
    • Forum: Other
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