video call

  1. H.264 V20

    Is there anyway to allow H.264 video codec in V20 or any plans to bring it back? We used to have video intercoms call a ring group, and the video showed up on Fanvil X6U handsets. This works on systems that were upgraded from V18 to V20; however, any clean/new installs of V20, do not allow video.

  2. No Video Availability via Web App

    Hello, Trying to make video calls via the web app but the video option is greyed out and not available. Example, when you make a call and someone answers, I can't press the Video button to make that switch. Settings on the computer itself are set to allow desktop to access the cameras. Any...

  3. Video Call Recording

    Is there a way to configure Video Call Recording?

  4. Video Call Issue with Fanvil i62 on 3CX Hosted Enterprise 16SC (V20) - Seeking Assistance

    Hello, I am experiencing a specific issue with our 3CX Hosted - 3CX Enterprise 16SC System (Version 20) in conjunction with a Fanvil i62 Video Door Phone. Despite successful audio communication, we are unable to receive video on the 3CX web client or PWA during a video call with the Fanvil i62...
    • tyler160h
    • Thread
    • fanvil i62 pwa video call
    • Replies: 7
    • Forum: Fanvil
  5. Rick-Arcus-IT

    2N video stream not working on ios app

    Hello, We are using 2N intercoms where we have the intercom dial the 3CX extension, the user can see who's at the door and can use a DTMF code to open the door. When we test this using an Android phone, this works perfectly. The intercom sets up the call. The user accepts the call, then clicks...
    • Rick-Arcus-IT
    • Thread
    • 2n intercom intercom video video call video intercom
    • Replies: 4
    • Forum: iOS

  6. Door Phone with Video

    Hello, I am looking for a door phone which will work with video and be able to make video calls with the new 3CX desktop App as well as the Mobile client on Android and iOS. I have found the Fanvil and Grandstream products, but keep on stumbling over sources which claim that the video won't work...

  7. Solved Video Call between 2 Yealink T58W impossible

    Hello, I have 2 Yealink T58W with camera. Audio call works well. But when I try Video Call, I got a message "Video call request" during several minutes and after that, nothing happened. There is something to do on 3CX console ? It is a call between 2 extensions, no passing by Trunk. 3CX...
    • MatDepInfo
    • Thread
    • camera t58w video call yealink
    • Replies: 7
    • Forum: Yealink

  8. Solved Cannot Join Meeting. Please try again later (0x0014)

    We have renewed the license for this particular instance but when doing Webmeeting it is returning the error "Cannot Join Meeting. Please try again later (0x0014). Anyone knows what's causing this issue? I also tried to "Switch to Mobile" but same issue. Any feedback will be appreciated...

  9. Problem with Videocall on Nokia Phones

    Good day, We have many Nokia 5.4 devices (50 pcs.) and have a problem with the video call on these devices. The image of the camera (front and back camera) is not visible properly (green image as in the attached photo). It does not matter which client is on the other side. We tested IPhone...
    • taucher.d
    • Thread
    • camera green nokia video video call
    • Replies: 9
    • Forum: Android

  10. Yealink MeetingBar

    Hi Folks, We are considering getting a YealinkMeeting bar (either A20 or A30). Has anyone had any experience with these and how is the integration to 3CX? My assumption is it could run as a camera/mic attached to a computer but is there any deeper integration to 3CX around things like...

  11. Solved Webmeeting Dial In

    Hi All, I notice when you scheduled a video meeting that it adds the info for dialling internally. In our case, the extension listed is 7000. My assumption is that you could create a DID to point to this extension and you would now have someone that could dial into the web meeting from an...

  12. Fanvil I31S

    Hi, So we bought an Fanvil I31S for our hotel. Our purpose is to use it as a doorphone at our gate so we can see who is there and to open the gate. But we can't figure out how to enable the video? We already tried everthing. Making just normal audio calls is no problem. In this article they...
    • Robbejanvdw
    • Thread
    • door intercom door phone door video fanvil i31s video video call
    • Replies: 5
    • Forum: Fanvil
  13. pmterp

    Solved Video calls between Yealink T58A/V and Web client or mobile app

    I don't have a Yealink T58 handy to test with and didn't find this answered anywhere. Can a user with a Yealink T58A with camera (T58V) participate in a video call with another 3CX user on the web client or mobile app? I'd also be interested to know if it works with the Yealink VP59 although I...
    • pmterp
    • Thread
    • video call yealink t58a yealink t58v yealink vp59
    • Replies: 4
    • Forum: Yealink

  14. No Video / Audio on Call from Web browser only

    Hello i recently installed the 3cx ver 16 on our debian server and i have the following problem - there is no audio or video will transfer when we do call over the browser but a. call from ios/android to windows app (working 100%) b.call from windows app to ios/android (working 100%) c.the...

  15. Yealink T58 No Outgoing Calls

    Hello, I have discovered something strange with our Yealink T58 video phones. The phones failover to a different WAN and can no longer make calls, as soon as it goes back through WAN 1 it works as normal. I then start testing and sure enough, no calls work when on BT. I tinker with the setting...

  16. 3CX client for Windows and video calls

    Hi all, I'm trying the 3CX Phone System and found a strange behavior when initiating video calls with the Windows client. Im using the latest release of the 3CX Phone System and the Windows client. When starting the call and activating the video on both sides you only see your own video and...
  17. Levi Koenig

    3CX Web Client - 'Could Not Detect Your Webcam' for Web Meeting

    Hey there, I have scoured the forums looking for an answer for my problem. About a month ago, our 3CX Web Meetings were working perfectly. Video and audio. And then something changed recently that that is giving us the 'Could Not Detect Your Webcam' message. I followed all of the advice on the...
  18. Filippo Lepri

    Video on MacOS client

    Sorry for the maybe-wrong forum, but I haven't found a MacOS client specific one. I post just to know if (and potentially when) a video-feature is planned in the MacOS client, because in the negative (or too-far) case I begin working on a Parallels-based solution. Thanks, FL
  19. Tim Steinhoff

    Solved Yealink VC500 with CP960 Phone Calls

    I have a customer who has a CP960 that I was able to auto-provision without any issue. However, now that it's connected through the VC500 it seems to have become a glorified microphone. I've configured the VC500 with the SIP account information for the conference phone extension but I'm not able...

  20. Polycom HDX and 3CX

    Hi team, I have a client that uses Polycom VVX phones throughout their organisation (no problem), but also has some Polycom HDX video conferencing equipment. They purchase a conference bridge from their current provider to use with internal and external conferences. We've got a good chance at...
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