welcome

  1. Welcome Email - v20

    Is there a way in v20 to send Welcome emails? The closest I can see is the similar "Reset" feature, but that can't be used without forcing existing users to reset their passwords. We used to have various scenarios where it was helpful to send the Welcome email to a single user, group of users...
  2. David Liddle

    Feedback: "Extension Welcome" message, 18.0 (Build 912)

    Greetings, all! I couldn't help but notice that there are a few formatting changes to the extension welcome message that I don't think are an improvement over the previous version. They may just be oversights. The section called "Your Account Details" in MAILTEMPLATE_EXTWELCOME_DEFAULT uses an...

  3. New User Welcome to 3CX Email

    I searched for answers but was unsuccessful. In the past, I recall that the Welcome emails were not automatically sent when a new user was created. As of now in 18 U7, it appears that the Welcome emails are automatically sent when the account is created. Is this the case? If so, how do I...

  4. Cannot send welcome email to users

    Hi folks, I have a 3CX instance and I am having trouble sending welcome email to users (extensions) I can send welcome email to my extension which has admin permissions. SMTP Testing works fine. Any idea what am I missing here?
    • flogli
    • Thread
    • 3cx email welcome welcome email
    • Replies: 1
    • Forum: Web Client
  5. kinetix

    Upon Setup, Provide OPTION to Send Welcome eMail - rather than it being the Default

    Upon Setup, Provide OPTION to Send Welcome eMail - rather than it being the Default Too often we are setting up a PBX for a client days/weeks before they are ready to deploy/train.When the Extension is created, if there is an eMail associated with the Extension, the user immediately receives...
    • kinetix
    • Thread
    • email email notification new user user welcome welcome email
    • Replies: 0
    • Forum: Server
  6. NicholasBarnes

    Best way of playing unskippable audio file at some point in the call flow?

    Hi all, I have a customer with a specific requirement for inbound calls. 1 - Play "Thank you for calling COMPANY" message. This must not be skippable by the caller. 2 - Play current status message (e.g. "It's currently snowing and staff numbers are reduced. We apologise for longer than average...

  7. Yealink T48S firmware update to 66.82.0.20 stucks

    Since I started with 3CX-PBX (actually version ) I'm trying to bring up my Yealink T48S to the actual firmware (66.82.0.20). As soon as I start the pgrade, everything stucks, the phone restarts an stays on the welcome screen (Initializing - waiting...) for hours. It's not possible to start the...

  8. Receive the welcome message

    Hello, I do not get the welcome email when I try to connect the softphone (Windows or Android). The softphone is well in the phone administration. There is no option to send the connection information to the device (without going through an email because LAN). At the level of the management...
    • Fah
    • Thread
    • message receive welcome
    • Replies: 2
    • Forum: Web Client

  9. Welcome e-mail

    Hi! After I install 3CXPhoneSystem15, I add 2 extensions with different e-mails. I send for both extensions Welcome Email, but i didn't receive nothing. Does anyone know why?
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