Solved 3CX account association with partner

[Goran Cvijanovic]

Hello,

Recently I started working for a company which is 3cx partner, and they told me to start certification process which I did and passed first 2 certificates. Some time ago, like 1 month or so, my boss tried to associate me with company by adding my email address into his partner portal (not sure how this works because I didn't saw it), and he sees my email address as "pending" since then. I didn't get any email or anything else regarding that association where I would be able to accept or deny his request, and now I spent 1 hour trying to find something on web, but there is literally nothing useful online.
Is there anyone here who can explain me how to associate my account with my company so I can start opening tickets as company representative, and not just as individual person?
Thanks everyone in advance!
Goran

 

[Lee Cramman]

Check your email, especially the spam / junk folder, for an invite when he added you.

 

[Goran Cvijanovic]

Thanks for the fast replay. Solved! I checked everything several times, but nothing regarding account association was present in my gmail (junk too), so I have asked my boss to try association one more time and I received email right away and accepted without any problems. Maybe I could do it earlier, but I was thinking that some 3CX representative needs to permit association or something like that because boss told me that I'm in "pending" status.
Anyway, I'm now connected, thanks one more time!

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for updating the thread with your solution.