3CX API

[DaveA66]

Hi
Customer wants to use an API to extract call data from the 3CX - is this possible?
I have seen may posts about a call control API but nothing for getting call info.

Any help appreciated

Thanks

 

[Evolute IT]

What kind of call data? There's the CDR and the CRM integration.

No API is available publicly at the moment. However, a REST API is coming soon but no dates or specific versions have been specified.

 

[VoIPTools]

As Frederick mentioned, we are all waiting anxiously for the public release of a REST API from 3CX. Whether that API will provide access to call history information is unknown (at least to me). None of the existing API's (including unpublished APIs) provide access to call history.

You can get some limited (but very useful) call information by parsing the CDR files 3CX can optionally create. Doing this in an automated way can be complicated (or impossible) in some cloud-hosted environments. I do not think 3CX hosted instances, for example, provide access to the CDR files?

Ultimately, we found it necessary to write our own VoIPTools REST API. To automate the parsing of the CDR files, and the synchronization of 3CX data into Microsoft SQL Server or MySQL, we built 3CX Exporter. With these two tools you can get access to all the same data 3CX uses for their built-in reports.

 

[DaveA66]

As Frederick mentioned, we are all waiting anxiously for the public release of a REST API from 3CX. Whether that API will provide access to call history information is unknown (at least to me). None of the existing API's (including unpublished APIs) provide access to call history.

You can get some limited (but very useful) call information by parsing the CDR files 3CX can optionally create. Doing this in an automated way can be complicated (or impossible) in some cloud-hosted environments. I do not think 3CX hosted instances, for example, provide access to the CDR files?

Ultimately, we found it necessary to write our own VoIPTools REST API. To automate the parsing of the CDR files, and the synchronization of 3CX data into Microsoft SQL Server or MySQL, we built 3CX Exporter. With these two tools you can get access to all the same data 3CX uses for their built-in reports.

Hi Matthew
Is the API available as a standalone product?
Not convinced our client will pay $1300 pa for the whole suite

Thanks

Dave

 

[VoIPTools]

Contact me directly for answers regarding VoIPTools.

 

[LEAD]

@DaveA66 take a look here
https://www.3cx.com/community/threads/3cx-restful-api-web-api.78384/

 

[ChrisKoll]

None of the existing API's (including unpublished APIs) provide access to call history.

That is not entirely true there is a way to pull up call history, you just need to know how to get it. I have full access to the 3CX API and working on a app now that will give users full access to multiple PBX's simulator to pbxmonitor.net.
No add-ons and No Installs needed, and will have a white label addition available.

 

[Evolute IT]

So, you are basically copying PBXMonitor? Why?

 

[ChrisKoll]

Not a copy, more info and more control.

 

[Evolute IT]

Not a copy, more info and more control.

You could simply work with @BrenttG and get the features you want into the app. Instead of spending time building the wheel again.

Just my 2 cents.

 

[ChrisKoll]

Thanks, I was thinking about that, however, too many cooks in the kitchen spoil the food.

 

[Evolute IT]

Thanks, I was thinking about that, however, too many cooks in the kitchen spoil the food.

I don't agree with that but anyway.

Have fun! IMO, you're making a bad investment.

 

[ChrisKoll]

Have fun! IMO, you're making a bad investment.

My employer is the main reason for the system, as a Platinum partner we control many 3cx systems and need to see everything in one place, without the monthly fees, and within our datacenter, as for the programming, I have been doing this kind of thing for 20 years, and Love the fun.

 

[BrenttG]

No add-ons and No Installs needed, and will have a white label addition available.

So exactly the same then indeedy. Should I be concerned about my Intellectual Property? Considering you are actually a paying PBXMonitor Customer, curiously for only 1 PBX, i added a second for you as a bonus.

EDIT: and it appears as though you are walking the systems pages yesterday and today now that i review the logs. I have refunded your account in full, and i will discontinue your portal as it appears your intentions are in question.

@Frederick Marcoux Thank you for bringing this to my attention.