3CX Busy Call showing as unanswered in Call Log

[haba-beton]

Hello,

if a extension is busy, the call gets filtered as "unanswered" in the Extension Statistic Report. Basically "Busy" is returned when calling a extension that is already in a call. That call doesn't go trough, but it gets filtered as "unanswered" in the Extension Statistic Report. Is there any possibility to also filter these busy calls or to not show them at all in the Reports?

Thanks and Best Regards,

Sadin Junuzovic