3CX CallBack

[james_tech]

Hi there,

I'd like to have the option of a callback system where you can press option 2 AND a timeout of 10 minutes, would this be possible? If not, via a CFD?

 

[Evolute IT]

Hi there,

I'd like to have the option of a callback system where you can press option 2 AND a timeout of 10 minutes, would this be possible? If not, via a CFD?

Using a queue yes. The callback is an option in it.

 

[james_tech]

Using a queue yes. The callback is an option in it.

Yes, but I am looking to do both - I can only select one option

 

[Evolute IT]

Yes, but I am looking to do both - I can only select one option

Unfortunately, that cannot be done, because even with CFD, if the person loses their place in the queue, they will be pushed to the bottom of the waiting list when the callback is made (thus why the callback feature exists, it can follow the queue order.)