3CX Cloud with Wireless Phone?

[millennium2]

We tried setting up 3CX Cloud with a cordless Yealink W52P phone (at a remote site). Unfortunately, there are too many audio drop outs using the Yealink W52p for it be deemed stable. Also, the Yealink W52p is NOT on the compatibility list for 3CX Cloud and is NOT supported by 3CX (even though it is on the official compatibility list for 3CX on premise versions).

Are there any cordless or Wifi based handsets that work well with 3CX Cloud?

 

[bardissi]

We have customers using w52p on cloud without issue.

 

[eagle2]

The only possible issue is your internet connection speed and quality of line itself (packet loss, jitter, latency).

 

[millennium2]

Remote site has 30mbps down/5mbps up internet connection. Regular wired remote phones (Yealink T46g) work fine, just the W52P has issues (post here: http://www.3cx.com/forums/3cx-cloud-yealink-w52p-39532.html).

Curious, what firmware version are you using on the W52p, and also, did you leave the settings in default mode, or did you tinker any of them?

Many thanks.

 

[bardissi]

No custom changes.

Used 3CX template from 3CX v12 Sp5

 

[eagle2]

Please make sure that W52 has a static IP address, I suspect dynamic address may be related to some potential issues.