3cx outage? North America

[ARTipsadmin]

Hosted service, web console won't load, phones say unable to complete SIP registration. Anyone else experiencing this?

 

[DanAntonielli]

Yes. Hosted on Droplets on Digital Ocean (SFO). I think they are all Frontier. (1 is Verizon, but I think Frontier purchased them)

 

[admin20xx]

Same issue here across 4 different offices in southern California, identical to reports by DanAntonielli and others. All offices are Frontier.

 

[Charles_3CX]

Yes. Hosted on Droplets on Digital Ocean (SFO). I think they are all Frontier. (1 is Verizon, but I think Frontier purchased them)

Have you checked with the ISP for any issues with them?

 

[Charles_3CX]

Hosted service, web console won't load, phones say unable to complete SIP registration. Anyone else experiencing this?

Have you checked this with your ISP? Our systems show that they are available, and the issue seems to point to your ISP side?

 

[UCMUserAZ]

Downdetector is showing multiple reports of issues with Frontier in Cali it appears. As far as version, we are on latest 3cx (non Alpha) version (on-prem) no issues. So not a 3cx version issue.

 

[DanAntonielli]

Pushed one of the SBCs through a VPN in Lake Havasu and everything works perfectly. Looks like Frontier is blocking something. I will reach out to them.

Thank you for your support.