3CX provisioning remote ip phone

[sha]

Hello everyone,

I am new to 3CX, i am trying to make voip infrastructure but one thing i cant seem to get working: remote ip phone provisioning.

i have done the following: (hardware configuration is shown in the image)
- installed 3cx on main server
- opened the following ports on router: 5001, 5060, 5090, 9000-9398 en 10600..10998
- installed 2 times 3cx, SBC on raspberry pi.
- opened router ports 5001, 5060, 5090, on remote locations.
- opend 3cx dashboard and configured the SBC remote phone.... but nothing.

I have know idea how to provision the ip phones. (ip phone i am using: grandstream GXP 2130)

 

[sha]

as an extention i am tryng to

 

[YiannisH_3CX]

SIP request (REGISTER) from 31.151.XXX.XX was rejected. Reason: Block WAN requests is ON. Message: REGISTER sip:voip-w2g.3cx.nl SIP/2.0 Via: SIP/2.0/TCP 192.168.178.248:63778;branch=z9hG4bK-d87543-7458502e3b220925-1

This implies that you have configured the phone to use STUN and you phone is now bound to the RPS server. Edit your extension and navigate to the Options tab. Make sure that the option "
Disallow use of extension outside the LAN (Remote extensions using Direct SIP or STUN will be blocked)" is not enabled and try again

 

[eddv123]

Please see my previous post....

If you have an SBC then don't use STUN, it is more complicated and requires more port forwarding.

If you provision via STUN it will keep its settings as it is then bound to an RPS server and will thus use this every time it gets a WAN connection.

This was probably the reason that the phone was not connecting via the SBC.