3cx Quota for local recordings - Allowed Values issue

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whippy

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Hi all,

Recently found an issue with the recordings quota not being able to be set higher than the size of the boot drive.
We have a Linux VM hosting an instance with a separate 1tb drive mounted for the call recordings.
Recordings are going to the 1tb volume but when trying to increase the call recordings Quota setting, it's giving an error "Allowed values from [0-97]" which is the size of the boot partition.

Confirmed this on a windows hosted VM too that has a 126gb boot drive. The message is displayed as [0-126].

Questions
If I set the Quota to 0 will this effectivly disable the quota and just fill the disk or will it delete the recordings ? I can't find any clear info on this.
Can the bug be fixed where it realizes the call recording destination has a larger drive and allow full use setting.
 
Please make sure that you point your recording location to the new drive you set, and this will take the available disk space of the new disk when setting the quota.

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Hi,

This may be Linux specific then as the drive is configured as a mountpoint. As far as I'm aware this is the correct way of attaching storage to a Linux machine.

What would happen if I set the quota to 0, would this wipe out the recordings or just disable the quota?

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Please ensure the new folder has the following permissions, after the drive is mounted.

File permissions: rwxr-xr-x
Ownership: phonesystem phonesystem
 
Yes, that was all done at point of install. The recordings are going to the disk and are currently at 30gb but because it's a /mnt/ I cannot extend the quota beyond the size of the boot drive.
 
We tested this just now with a 2nd disk on the server (sdb). We created a partition with a different size and this was then mounted to /recordings.

Can you please ensure that your partition is actually a 1TB partition and not just a 40GB partition? As it is being written to the disk as you mentioned.
 
Hi,
Disk is certainly is 1tb but is connected as a /mnt/ under linux.
Did you test this way within linux or is there another way of mounting the disk that I don't know about?

Cheers
 
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