3cx v16 Cannot view the 3cx console from the local IP: 403 Forbidden (nginx)

[gtsystems]

I am trying to fix a weird provisioning issue, I have some Yealink T41P phone, when i put them on the network after a factory reset then going on the on the console via the FQDN page, I see the phone listed, I then select the phone and then provision, nothing happens, I then go into the phone UI and manually entering the non secure (hhtp) provisioning address and try try a force provisioning, still nothing, I then enter the secure address (https) with a port of 5001, then the phone provision normally, I then see on the 3CX console it's registered ok, I then select to update the firmware and nothing, I log back into the phones UI and check the provisioning url and it's reverted back to the non secure (http) address, I tried to view the address on a computer on the same local lan and a message 403 Forbidden nginx, this does not happen on other installs and feel this is cause of the issue, the phone has no access to the folder

 

[cobaltit]

https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

Is this a brand new install? Did this ever work? What firmware version is the phone on now? Is the IP blacklisted?

 

[JohnS_3CX]

As above, please check that link and provide us with full feedback on your installation so we can better understand the situation

 

[gtsystems]

Hi there, yes this is a new install
Not on the blacklist and has the latest firmware on it

Tried the phone on an another setup and it works fine