Ability to see the original caller ID from an attended transfer in your call history.

[Kevin Van Parys]

I really want the ability to see the original caller ID from an attended transfer in your call history.
When a call gets transfered to me with an attended transfer, i can only see the call from the extension that did the transfer in my call history.
This is really annoying when you want to do a callback.

 

[Tifoso]

important.
the customers want see the orginal caller ID!

 

[Silly English Kniggit]

YES! This needs to just work. I understand why it doesn't at the moment - but customers don't care and it's led to some "heated conversations" following otherwise successful 3CX deployments.

 

[TP_]

+1

 

[sperlkrieglmeier]

+1

 

[Alexander Agasiev]

+1

 

[kenzoo]

+1

 

[itce]

+1

 

[interact1]

+1

 

[Matt Horner]

+1

 

[abluemm]

+1

 

[kenzoo]

+1

 

[maxmino]

+1

 

[Louj]

Really need this a lot of other big vendors offer this already a long time.

 

[timmbo]

+1

 

[mcaponong]

+1

 

[Birke]

+1

 

[cjt]

This is needed for the webclient call history please

 

[Nico-ITCare]

+1 just noticed after migration. There is no call history entry for the transfer call at all.
You can see the call in management interface, though.

 

[johnvam]

+1