stevodevo Joined Aug 17, 2010 Messages 18 Reaction score 0 Mar 22, 2011 #1 Hi, I'd like to know if there's a way for me to report on how long each agent was logged into a queue each day - is that possible? -Steve
Hi, I'd like to know if there's a way for me to report on how long each agent was logged into a queue each day - is that possible? -Steve