AI Blogs

[KyriacosS_3CX]

Thread 'Avoiding Rate Limits for AI Agents'

Mar 17, 2026

How to fit your Agents into the correct OpenAI usage Tier.​

Once you’ve set up an AI Agent, typically one of its tasks is to understand the caller\'s intent, and transfer the call to an appropriate extension. The caveats - your AI Agent must have access to the OpenAI service and must not be restricted by rate limits. If your A...

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• Kevin Attard Compagno
• Replies: 0
• Forum: Product Releases

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Thread 'Build a High Speed Transcription Rig'

Mar 18, 2026

How to build a high-performance transcription rig in-house.​

In the current ecosystem - defined by advancements in artificial intelligence - technology-focused businesses are increasingly and aggressively pursuing the integration of AI into their operations. Some chose to outsource their AI workloads, either by sending their data directly...

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• LeonidasG_3CX
• Replies: 18
• Forum: Product Releases

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Thread 'Structuring your 3CX AI Agent’s Knowledge Sources'

May 25, 2026

Knowledge source optimization for large datasets.​

Your 3CX AI Agent is a powerful tool, transforming customer interactions and streamlining support. But what happens when your agent starts to slow down, or struggles to find information in a vast pool of knowledge? Today, we\'re diving deep into best practices for structuring yo...

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• KyriacosS_3CX
• Replies: 0
• Forum: Product Releases

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Thread 'Prompt Engineering with 3CX: Part 1'

Jun 10, 2026

Your AI Agent doesn\'t need a manifesto. It needs a tight, unambiguous spec. Here\'s how to write one.​

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• nikolascx
• Replies: 2
• Forum: Product Releases

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