AI Variables into Email Templates.

[JamieLewisIBT]

Hi, could you please add the AI variables to email templates so specific responses are captures and emailed. Email template format per agent as well would be amazing.

We are trying to use this as an answer service but it doesn't always send the details I need and have to read through the transcript.

Having things like there telephone number being captured and email if they say the number rather than the number that dialled in.

 

[aholmes-think]

Hey Jamie - i have a prompt that does this, shoot me e a message and I'll see if I can help you out.

 

[dmahot]

Hey Jamie - i have a prompt that does this, shoot me e a message and I'll see if I can help you out.

Hi I have the same request . Can you share your prompt ?

 

[aholmes-think]

Hi I have the same request . Can you share your prompt ?

As it turns out, Jamie's request was based on an issue with his prompt style when I took a look at it. What he asked for what actually sort of covered by what is already there, it was just weirded out by his prompt. If you shoot me a DM, I'll see if I can give you some advice on your issue.