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DrLloyd

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Anyone got any creative ideas on this?
Use case_ We have a compliance line people can call and leave anonymous messages about infractions. I need that voicemail to be received by someone in HR, but I want to remove identifiable info from it. I know I can still trace it thru logs in the system and such, but for the person receiving it all they would get is the wav file of a voicemail. I thought about forwarding to another box etc but the CID still stays on the filename.
 
Anyone got any creative ideas on this?
Use case_ We have a compliance line people can call and leave anonymous messages about infractions. I need that voicemail to be received by someone in HR, but I want to remove identifiable info from it. I know I can still trace it thru logs in the system and such, but for the person receiving it all they would get is the wav file of a voicemail. I thought about forwarding to another box etc but the CID still stays on the filename.
Use a callflow with Record and Email component. That way you decide the whole content.
 

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