Bitrix24 CRM integration | Guide

[KaterinaK_3CX]

Integrate your Bitrix24 CRM system with 3CX in order to:

• Create a new contact automatically when a call is made or received from/to an unknown number
• Have the customer record brought up to you automatically when you receive an inbound call
• Launch calls straight from Bitrix24 via 3CX, using the 3CX Click2Call Browser extensions

This guide takes you through the steps required to set up your Bitrix24 CRM with 3CX.

Read the guide.

 

[Virtare]

In Step 2 "Configure 3CX" my settings is not giving a "server" button option. Why is that?

 

[edossantos]

In Step 2 "Configure 3CX" my settings is not giving a "server" button option. Why is that?

You're on the Web Client. You need to do this configuration from the Management Console.