Call forwarding is not working

[Dark One]

I have a 3CX server and some linksys spa-922 phones and i am using musimi as provider.
When calling an internal extention, forwarding works as intended, but.
If i answer an incoming call (or call out) and try to transfer, it will hang up the call...
Any ideas ?

I have configured musimi as a generic SIP, and phones are configured as written in the howto on 3cx website.

-Frank

 

[Dark One]

Can i assume that free version can only handle internal extention forwarding ???

 

[simones181170]

i've same problem with Linksys PAP2

with my ip phone the call trasfer works well but no way with linksys

 

[Dark One]

Well now it works... Kinda

On internal calls, it works flawlessly... but on external call, when transfered to another internal extention this happens...
I receive call.. pres x-fer and dial new extention. Extention answers.. and then after approx. 20-25 sec the xfer button comes back, and i can complete the transfer.... What can be the reason for this delay ? it is not on internal transfers, they work immidiately.

-Frank

 

[Dark One]

Im willing to pay for the solution
I really need this up and running in a hurry...

 

[Molsen6]

Hi Dark one

I have seen the same on spa962. I went back on the firmware on the spa.
Then it works

Maybe the same on spa922

 

[RobLloyd]

What firmware are you using?

I have SPA942s and the xfer button does seem to take a couple seconds to show up after dialing.

I don't think this is 3CX related but maybe is? Does 3CX send info to the phone for status changes?

 

[Dark One]

Simones what firmware did u roll back to ?

-Frank

 

[caojun76]

I am also facing for the same problem with ATA of Handytone 386, 286, SPA 200, and PAP2 etc.

Any body can give the solution for this?

 

[simones181170]

Simones what firmware did u roll back to ?

-Frank

Software Version 3.1.15(LS)

now it works

with the new swetting
Hook Flash Timer Min: 0,06
Hook Flash Timer Max: 0,2

 

[caojun76]

Is there anyone have successed for the call forwarding by the ATA of PAP2 or Sipura 2000?