Hi,
We are having issues with the call log. Sporadically, inbound calls do not appear in the call log in the Admin Console. However, using the search function on the CID shows the "missing" entry. So apparently it is in the DB. The numbers this happens for do not appear to follow a particular pattern.
This has been happening since several versions ago. The server has been reinstalled from ISO and settings restored.
Has anyone experienced similar issues?
What would be a good way to debug this?
System Info:
We are having issues with the call log. Sporadically, inbound calls do not appear in the call log in the Admin Console. However, using the search function on the CID shows the "missing" entry. So apparently it is in the DB. The numbers this happens for do not appear to follow a particular pattern.
This has been happening since several versions ago. The server has been reinstalled from ISO and settings restored.
Has anyone experienced similar issues?
What would be a good way to debug this?
System Info:
- 3CX Version, 16.0.910
- Server OS, Debian 9
- Is the 3CX Server Hosted and where? On-premise
- Has the Firewall Checker passed: YES
