Call Recording Archival

[mnat]

I have a customer that has 3CX system on Amazon Lightsail. They save all their recorded calls which becomes a storage quota issue. I'm looking for a way to archive and save their calls so it doesn't max out their lightsail storage limit.
Thanks

 

[Evolute IT]

Look at the recordings page, under Location.

There's an archive feature already there.

 

[VoIPTools]

We can also help with our 3CX Recording Manager tool. We provide real-time archiving, and separate retention policies for both the original recordings and archived recordings.

 

[burritoisland]

I'm looking to solve this issue as well. I've tried to set up the archive location to go to a shared folder in Google Drive. I've set up a Google Drive integration, and I've uploaded the .json file, but when I try to select the directory selection, there's nothing there and it won't let me click on anything or paste anything. What am I doing wrong?

 

[JohnS_3CX]

I'm looking to solve this issue as well. I've tried to set up the archive location to go to a shared folder in Google Drive. I've set up a Google Drive integration, and I've uploaded the .json file, but when I try to select the directory selection, there's nothing there and it won't let me click on anything or paste anything. What am I doing wrong?

Google Drive is not supported. We only support Google Cloud Storage:
https://www.3cx.com/docs/google-cloud-storage/